Senior Business Intelligence Developer - Product & Platform Innovation

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed has an exciting opportunity for a Product & Platform Innovation - Business Intelligence role to join our rapidly growing team! As the Product & Platform Innovation – Business Intelligence developer, you will work collaboratively across business departments forming partnerships to use data science and analytics to design reporting and perform descriptive/diagnostic analytics and evolving to predictive/prescriptive analytics to support growth and profitability via a team of resources. You will turn large datasets into interactive, insightful dashboards, and applications. You will work closely with IT and Business Operations leads to ensure alignment of metrics, process and visions.  The principal purpose is to drive transformation, automation, profitability for the Technology organization at Brightspeed. 

Impact:

Strategic Planning and Development

• Collaborate with cross-functional teams to drive data enablement and data driven business decisions ensuring seamless integration and minimal disruption to daily operations
• Leverage Google Cloud Platform (GCP) services like BigQuery and Cloud Storage for efficient data warehousing, processing, and analytics at scale.
• Identify, document, analyze, and communicate requirements for reporting analytics and decision support tools 
• Conduct thorough analysis of data to identify patterns, anomalies, and signs of corruption
• Design, develop and maintain our reporting infrastructure using the various reporting stacks including Power BI, SSRS, Tableau, Looker, and QlikSense 
• Lead efforts to apply software engineering best practices to analytics solutions 
• Lead the efforts for platform documentation, version controlling, and production releases 
• Utilize understanding of multiple data structures and sources to design, develop and implement decision support solutions, including data visualization, business intelligence, or data collection 
• Conduct research and analysis of business situations to contextualize and summarize data for end users 
• Develop innovative approaches to address complex data issues and business problems 
• Collaborate with internal stakeholders to define business requirements and uses those requirements to develop business intelligence reports 
• Evaluate business needs and objectives to inform your data architecture design solutions 
• Analyze data from internal and external sources to ensure accurate data for analysts & business consumption 
• Lead the effort to translate business needs into requirements to recommend and build reporting solutions
• Responsible for companywide Operational Readiness Production Testing reporting including requirement traceability, development completion rate, defect close rate, and ELT readout dashboards
• Support business case development with cost/ benefit analysis for continuous funding and prioritization

Implementing and Innovating Consumer and Business System Stacks

• Drive a scalable and robust cross-domain E2E transformation through consistent metrics, reporting, analytics and predictive data science for Consumer and Business markets
• Define product & platform innovation and enable operational efficiencies, through key analytics, enhancing product and service delivery, customer experiences.

You will thrive in this role if you:

• Bachelor's degree in Statistics, Computer Science, MIS, or a similar quantitative field (preferred).
• 5+ years of relevant experience as a data analyst, data engineer, BI developer, or BI analyst with a strong technical foundation.
• Hands-on development experience with at least one of the leading reporting tools, including Power BI, SSRS, Tableau, Looker, and QlikSense. 
• Solid experience in scripting with SQL, Python, JSON, LookML, JavaScript, and/or R.
• Solid understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations.
• Deep understanding of data warehousing concepts, database designs and data architecture.
• Datawarehouse experience with GCP, Azure, or SSMS.
• Experience with big data technologies and advanced data analytics. 
• Good written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment concurrently on multiple projects with varying deadlines.
• Commitment to excellence - quality, detail and deadline driven.
• AI experience with a variety of data science and big data tools (R, Python, SPARK, etc.) and technology.

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice