Implementation Manager
Skills
- Technical project management expertise
- Strong understanding of APIs, SDKs, and databases
- Excellent communication and stakeholder management
- Problem solving for complex integration issues
- Ability to navigate ambiguity and decision making
- Knowledge of ecommerce platforms like Salesforce, Magento, BigCommerce
Responsibilities
- Master Bolt's platform and product offerings
- Explain integration processes to customers
- Manage critical onboarding projects and timelines
- Identify and remove blockers to customer go-live
- Align communication and expectations across stakeholders
- Design repeatable, efficient onboarding methods
- Support internal integration with APIs and plugins
- Advise customers on products configurations and implementation
- Document processes for customer accounting and service teams
Education
- Strong academic credentials or relevant professional experience
Benefits
- Comprehensive medical, dental, and vision coverage
- Remote-first work environment
- Minimum 20 days paid time off, plus holidays and birthday off
- Paid parental leave
- Competitive pay and equity
- Retirement plans
- Virtual and in-person company events
Average salary estimate
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