Manager, Commercial Operations & Analytics

Beghou Consulting is an Evanston-based firm (nine offices worldwide, ~300 professionals) that has spent more than three decades helping life‑sciences companies optimize commercial performance through data‑driven strategy, advanced analytics, and purpose‑built technology. Our mission is to “bring together analytical minds and innovative technology to help life‑sciences companies navigate the complexity of health care and improve patients’ lives.”  

We are currently seeking an experienced Manager to join our team. If you are passionate about the life sciences industry and possess the skills to excel in this dynamic role, we invite you to join our team.

You will play a crucial role in leading and managing operations for ongoing client engagements for our life sciences/pharma clients. You will be responsible for project leadership, team management, enhancing data processes, and managing client relationships. This position requires a blend of leadership, analytical expertise, and industry knowledge.

*Multiple roles open in multiple locations. Please specify preferred location(s) in application.

• Provide project leadership for team members regarding ongoing operations, process improvements, planned approaches for client requests, or transition of new deliverables.
• Oversee and develop proposals to ensure methodological soundness; consistently deliver quality client services and drive high-quality work products within expected timeframes and on budget.
• Support project execution and delivery as needed to ensure project success.
• Build and plan out complex enhancements to reports, online tools, and data processes.
• Serve as a subject matter expert on current industry trends and analytical best practices in the life sciences industry.
• Direct the activities of data processing and analytics teams that produce hundreds of high-touch reports and analyses, including executive dashboards, field reports, triggered alerts, and scorecards.
• Frequently utilize coding to facilitate data processing, analytics, and reporting.
• Grow external client engagements, owning the relationship between the client and the firm.
• Identify areas for firm growth and create action plans to incorporate across the company, including the development of new offerings, improvements to best practice guidelines, or creating new firm practice areas to better serve clients.
• Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes; manage project finances by maintaining financial summaries, drafting SOWs for new work, and sending client invoices.
• Lead and motivate diverse and global teams; train and mentor team members to assist in their professional growth.
• Foster an innovative and inclusive team-oriented work environment.
• Support management initiatives, including promoting employee engagement, recruiting, training, and providing ongoing education, employee mentorship, and coaching as needed.

• Bachelor's or advanced degree with at least 8 years of relevant professional experience. 
• Experience in the life sciences/pharma industry.
• Strong understanding of Pharma commercial functions, specifically: Data Management, Sales Operations, Commercial Analytics, and BI/Reporting.
• Coding skills (SAS, Python, SQL, etc.) and experience working with data visualization software such as Tableau or Power BI. 
• Proficiency in using Microsoft Office products, such as PowerPoint and Word; advanced Excel skills required.
• Advanced analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Effective leadership, people management, and project management skills.
• Experience as a team leader or people manager.
• Ability to work effectively with others and adapt quickly.

What you should know:

-We treat our employees with respect and appreciation, not only for what they do but for who they are.

-We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth.

-You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project.

-We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients but also to becoming leaders in sales and marketing analytics.

Compensation and Benefits:

Beghou Consulting offers a competitive compensation package and a full complement of benefits including the following:

-Medical/Dental/Vision Insurance

-Life & AD&D Insurance

-Disability Insurance

-401k with employer matching

-Phone stipend

-Lifestyle Wellness Account

-Paid parental and bonding leave

-Tax-free commuter, health, and childcare accounts

-Company match for your charitable donation

-Employee discount program

-Tuition reimbursement program 

-Paid time off and company holidays 

Equal Opportunity Employer

We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles.

Must be legally authorized to work in the United States.