Enablement Business Partner

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

• Designs and ensures the execution and deployment of the end-to-end Enablement strategy, plans, calendar and agenda for your assigned learner audiences.
• Analyses and interprets key revenue metrics, to identify gaps & define the most relevant Enablement programs required to impact business metrics.
• Works to deeply understand the learning audience and uses that knowledge to build credibility and trust with leadership.
• Demonstrates thought leadership and expertise in latest enablement trends, tools, programs and technologies for world-class learning experiences.
• Support and collaborate with US revenue leadership and Enablement team members to execute segments of the enablement plan.
• Collaborate with the Revenue Onboarding team to shape and continuously refine the onboarding program based on the needs of the region.  Support new sellers within US following onboarding as they rapidly work towards productivity.
• Build strong partnerships and align with internal and cross functional SMEs on enablement content creation and delivery of the aligned Enablement plan.
• Monitor and adjust the plan as necessary to ensure alignment with changing business conditions and performance gaps identified via qualitative observations and quantitative measurements.
• Manage the intake process and prioritize regional enablement requests based on expected business impact. Demonstrate discipline to build, work and strategically revise the plan versus reacting and responding to ad-hoc requests.
• Collaborate with your Enablement peers on common needs across our learners to create greater scale, and share content and other enablement artifacts to reduce duplicative work. 
• Take a hands-on approach in building, implementing and managing critical enablement programs that ensure our revenue teams are well-equipped with the content, training and resources needed to be successful in their roles.
• Assist in measuring the impact of enablement initiatives by gathering data and feedback from stakeholders.
• Contribute to the creation and maintenance of scalable enablement content and resources.

• Bachelor’s degree preferred, or equivalent experience
• 3+ years combined experience in Sales, Client Success and/or Sales Enablement function with a proven track record of getting stuff done and and driving adoption.
• Ability to establish executive sponsorship and secure support from a diverse group of internal stakeholders and cross functional partners to successfully deliver program.
• Passionate about modern approaches to learning. Experience with virtual training, micro-learning, personalized learning journeys, learning reinforcement.
• Cares deeply about seeing others grow and succeed with strong coaching skills to develop team and/or teammates
• Ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables
• Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision making and commitment to excellence.
• Strong collaboration and problem solving skills with strategic focus to scale.
• A collaborative mindset and adaptability in a fast-changing environment.

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.