Victim Services Supervisor

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Under general direction, supervise and coordinate the daily activities of personnel in support of the Austin Police Department's Victim Services Counseling Program.

 

Job Description:

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Promotes the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems and implement intervention.

• Determines goals, objectives and resource requirements for Victim Services programs.

• Participates in the preparation and monitoring of the division budget.

• Researches and prepares narrative material for grant proposals, annual reports and other documentation as required and requested.

• Provides incident command leadership and preparedness for critical incident scenes and disasters.

• Assigns projects, sets schedules and monitors task completion for timeliness, accuracy and effectiveness.

• Evaluates program effectiveness to develop improved methods.

• Evaluates program effectiveness to develop improved methods.

• Provides the required hours of individual and group clinical supervision to employees pursuing Licensed Clinical Social Worker and Licensed Professional Counselor licensures.

• Conducts media interviews in collaboration with the Public Information Office. Prepares for and testifies in court as a fact or expert witness.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of supervisory and managerial techniques and principles. 

• Knowledge of counseling, theoretical frameworks, and techniques. 

• Knowledge of mental health issues, trauma, and victimology. 

• Knowledge of Critical Incident Command. 

• Knowledge of police operations and investigative procedures. 

• Knowledge of Victim Assistance best practices. 

• Skill in oral and written communications. 

• Skill in handling multiple tasks and prioritizing. 

• Skill in using computers and related software applications. 

• Skill in data analysis and problem solving. 

• Skill in planning and organizing. 

• Skill in trauma and crisis counseling. 

• Ability to work with frequent interruptions and changes in priorities. 

• Ability to train others.

• Ability to establish and maintain good working relationships with other City employees, external agencies, and the public.

Minimum Qualifications:

• Master's Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years' experience in mental health crisis and trauma counseling, one (1) year of which were in a lead/supervisory capacity.

Licenses and Certifications Required:

• Licensed Clinical Social Worker (LCSW) or

• Licensed Professional Counselor (LPC) or  

• Licensed Marriage and Family Therapist (LMFT) or

• Ability to obtain one (1) of the licenses listed above within one (1) year of hire date

• Valid Class C Drivers License 

 

Notes to Candidate:

Salary Range: $30.70 - $38.37

Location: 715 E 8th St, Austin, TX 78701

Hours: 8a-4p, some evenings required

Victim Services supervisors promote the development of employees’ clinical skills and therapeutic frameworks, & modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems. The counselors they supervise provide crisis counseling, advocacy, justice support, safety planning, and information and referrals to victims and witnesses of crime. The supervisor coordinates and monitors daily job assignments of counselors which includes ensuring staffing levels are adequate. They also promote the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation. The supervisor is expected to utilize evidence-based techniques to solve problems and implement intervention.  They assign projects and monitor task completion for accuracy and effectiveness. In addition, they assist in determining goals, objectives, and resource requirements for Victim Services programs.  In the event of a large scale or critical incident, the supervisor provides incident command leadership and preparedness.
Victim Services within law enforcement is a unique support service employing highly skilled professionals with Master’s degrees in a mental health oriented science. This position requires specific experience and knowledge in mental health issues, trauma, victimology, clinical supervision approaches, operations management/oversight, Critical Incident Command, police operations, vicarious trauma and victim assistance best practices. Additionally, skills such as trauma and crisis counseling, employee development, effective communication and writing skills are necessary.   
There are no preferred qualifications for this position

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

A resume and cover letter must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application.

CBI:

Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.

• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD, as well as current APD employees considering Secondary employment.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

 

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.