Principal Product Designer

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role

We’re looking for a Principal Product Designer to define the future of Reporting & Analytics at Attentive. You’ll design the tools and experiences that help marketers understand performance, uncover insights, and take action with confidence. Your work will shape how brands measure success across channels — from high-level dashboards to deep, data-driven storytelling.

The Reporting & Analytics team powers the insights that drive Attentive’s platform. We build the dashboards, visualization systems, and performance tools that help brands connect data to outcomes — and we’re evolving toward a future where AI surfaces personalized insights and optimization opportunities automatically.You’ll join a team of designers, engineers, and product managers passionate about making complex data simple, intuitive, and actionable. This is a strategic, hands-on role for a designer who can zoom out to define a vision and dive deep into craft, systems, and storytelling.

• Lead end-to-end design for analytics and reporting experiences that help marketers measure, compare, and improve performance across their messaging programs
• Define the long-term vision for how Attentive surfaces data and insights — from dashboards and visualizations to intelligent, AI-driven recommendations
• Collaborate with PMs, engineers, and data teams to translate quantitative insights and qualitative research into clear, impactful product experiences
• Evolve and scale design systems that support complex data visualization, ensuring clarity, consistency, and usability across surfaces
• Prototype and explore future-forward concepts, including predictive analytics, automated insights, and AI-assisted reporting workflows
• Mentor and collaborate with other designers, raising the bar for design excellence, storytelling, and systems thinking across the organization

• 6+ years of product design experience, ideally in SaaS, analytics, or data-rich environments
• Deep expertise in interaction design, information architecture, and visual storytelling for complex data
• Experience designing data visualization systems or tools that turn complexity into clarity
• Familiarity with AI-driven experiences or intelligent insights is a strong plus
• Ability to balance long-term strategic vision with iterative, high-quality execution
• You’re energized by helping brands turn information into action — and by designing systems that make performance data meaningful, accessible, and inspiring

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

US based applicants:-

The US base salary range for this full-time position is $187,000 - $220,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.