Creative Director, Design

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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We’re looking for a Visionary Design Director to join us in our continued mission to build a best-in-class global creative studio for VISA and the clients we serve.

The ideal candidate will be a strategic design leader with a proven track record of leading highly successful, award-winning, global design teams – either within advertising agencies or at brand-side internal creative studios. A strong portfolio of work is a must.

This person must have a passion and a background in visual design systems that can work globally across every single touchpoint no matter how big or small. Their experience needs to show that they have done the job of spearheading and leading a global visual brand refresh as well as implementing this visual system across multiple touchpoints, languages and countries.

In addition to being a systems thinker, they must have a passion and a portfolio to prove how design can be used to influence culture and be a part of cultural conversation. Fresh unique, conceptual thinking in this space is a must. They must be strategic in their thinking and have an ability to articulate and execute global design strategy. They must be ahead of all trends including AI and ensure that the brands that they have touched are current, innovative and always looking forward.

A building mentality is a must – they must have the ability to build, hire and mentor a talented team that consistently produces innovative and cohesive creative design solutions across the full spectrum of the media mix. They need to be able to thrive in a global environment, and must be comfortable guiding internal design teams, agencies and production partners, but also willing to roll up their sleeves to do the work when necessary, as a designer themselves.

This person must have the experience in motion, social, content, and art direction. They should be comfortable leading a photoshoot, as much as guiding an animated short. They should have a deep knowledge of how best to implement design in the social space, in film, experiential, OOH, CRM and Lower Funnel.

Effortless collaboration is a must – as this role will work closely with global regions, and external clients to ensure best-in-class creative is implemented. This candidate must have a genuine appetite for building: for building and motivating people, for building a culture that fosters creativity for building teams and for building new capabilities.

This role will be responsible to lead a team of designers and work closely with all agency partners.

This role will report into the Global Head of Design.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 173,100.00 to 250,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.