Fast Facts

Ascend Learning is seeking a Solution Architect to develop integrated Sales and Operations platforms, collaborating with cross-functional teams to enhance system architecture and drive innovation in healthcare education solutions.

Responsibilities: The Solution Architect will lead technical discussions, document architectures, design integrations, evaluate system environments, and ensure effective collaboration across technical and business stakeholders.

Skills: Expertise in software architecture, microservices, .NET, Angular, DevOps, CI/CD practices, and strong communication skills are required.

Qualifications: Bachelor's degree in a related field and 4+ years of experience in software architecture and design, preferably with platforms like ServiceNow and messaging technologies like Kafka.

Location: Hybrid position based in Leawood, Kansas, or Burlington, Massachusetts.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $160,000.

We Impact Lives Through Purpose-Driven Work in A People First Culture 

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.  

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.  

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs. 

 WHAT YOU'LL DO 

Ascend Learning is hiring now for a self-driven individual with experience in aligning business processes, implementing, and architecting Sales and Operations platforms, including CRM, License Management, Product Information Management and ServiceNow platforms in an integrated environment. This is an individual contributor role working with both the stakeholders and software engineers. This role is expected to interact with business stakeholders and leaders, team engineers, other development leads/architects, business/platform analysts, and QE resources. The ideal candidate will work closely with cross functional teams and collaborate with engineers to develop standard platforms across multiple business units and develop standard integration patterns. This person will also possess the ability to take leadership for key initiatives and produce conceptual and logical architectures to meet strategic business, financial and technology objectives through prototyping concepts, documentation of systems, architectures, and business process flows. 

This position is expected to work closely with the teams within the Enterprise Applications team, designing and overseeing the implementation of architectures related to Sales, Billing and Service systems such as CRM, ITSM, custom .NET/Angular applications, and more. In addition to the leadership and architecture responsibilities, a firm understanding of the underlying technologies is required. 

WHERE YOU’LL WORK 

This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office location. 

HOW YOU’LL SPEND YOUR TIME 

• Provide technical leadership through architecture discussions, documentation, technical design, performing code reviews, providing guidance on building reusable components, and designing integrations 
• Understand the business process; facilitate the discovery of entities, attributes, relationships, and business rules from functional experts and the user community 
• Evaluate current environments, conduct research, recommend, and implement innovative designs that can enhance the reliability, security, productivity, and efficiency of systems 
• Advocate for and embrace DevOps and CI/CD across the teams with a focus on scaling components and APIs horizontally, automated continuous deployment, version control, and monitoring. 
• Be responsible for all design and governance decisions for assigned Sales and Operations platforms. Perform design reviews and manage the software development lifecycle. Act as the ultimate technical owner for any automation. Validate software design and implementation, enforce robust tests, help formulate deployment strategies and ensure software is scalable, resilient and performant. 
• Build trust and work collaboratively with all levels of the Tech and Ops organization, including staff, business stakeholders, and executives.

WHAT YOU'LL NEED 

• High school diploma or GED required. Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent work experience preferred.
• 4+ years of software architecture, design, and implementation with a variety of technologies 
• Experience implementing a variety of platforms, with a preference of experience with ServiceNow, .NET or Angular.
• Experience with software development in Enterprise Applications or C#, .NET and Angular. Expertise is also required in Microservices, Micro frontends, and asynchronous messaging using Kafka or other technology preferred.
• Experience utilizing technology platforms such as Kafka (Messaging), Azure Service Bus, LogicApps, and PowerPlatform preferred
• Must be able to produce clear documentation to convey architecture, development standards, roadmaps, and potential challenges to both technical and non-technical resources 
• Disciplined, dynamic and flexible to manage multiple projects and tasks, work effectively in a rapidly changing environment and meet ongoing and overlapping deadlines 
• Strong oral and written communicator. Ability to summarize complex issues and situations concisely and clearly. 
• Able to apply an entrepreneurial approach and passion to problem solving and product development. 
• Strong influencing, negotiation, and conflict resolution skills 

BENEFITS 

• Flexible and generous paid time off 
• Competitive medical, dental, vision and life insurance 
• 401(k) employer matching program 
• Parental leave 
• Wellness resources 
• Charitable matching program 
• Hybrid work 
• On-site workout facilities (Leawood, Gilbert, Burlington) 
• Community outreach groups 
• Tuition reimbursement 

Fostering A Sense of Belonging 

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. 

About Ascend Learning 

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity. 

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. 

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