Senior Software Engineer II (Reach 360)

Articulate is looking for a Senior Software Engineer II to join our amazing Reach 360 team!

Reach 360 is Articulate’s modern learning management system (LMS), tightly integrated with Rise 360 and Storyline 360, and trusted by learners worldwide. Being an industry leader, Articulate helps our customers create better courses for 100+ million learners in 187 countries, including all of the Fortune 100. You’ll have the opportunity to shape a global platform and ship features directly to some of the largest companies in the world.

• Lead development of new features and enhancements, balancing speed of delivery with scalability, reliability, and long-term sustainability.
• Shape application architecture for a distributed platform, ensuring it remains performant, secure, and accessible for learners globally.
• Influence technical direction, driving design discussions, evaluating tradeoffs, and introducing frameworks and patterns that raise the engineering bar.
• Mentor and support engineers at multiple levels: coaching, reviewing work, and fostering technical excellence across teams.
• Partner cross-functionally with product managers, designers, and other engineers to align technical solutions with customer needs.
• Guide incident response and operations by anchoring on-call rotations and helping others navigate complex challenges.
• Contribute to a world-class engineering culture in a remote-first environment.
• Drive outcomes with autonomy, focusing on impact and quality results.

• Proven experience building and scaling production software systems, often gained over 8+ years, with demonstrated technical depth and breadth.
• Deep expertise in backend and frontend technologies: Node.js, Postgres, Docker, React, TypeScript.
• Proficiency developing and maintaining services on AWS, and strong operational skills using tools like Datadog or equivalent APMs.
• Experience building secure, compliant distributed applications with a strong focus on scalability, observability, and resilience.
• Commitment to accessibility and inclusive design in software development.
• Outstanding communication skills, with an ability to clearly explain technical topics to technical and non-technical stakeholders.
• A track record of technical leadership, mentoring others, and influencing engineering direction beyond your immediate team.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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