Applications Engineer II
Position:
Applications Engineer II
Job Description:
What You'll Be Doing:
Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
Maintaining and providing production support for the existing systems as needed
Engaging with various stakeholders to provide updates for tickets
Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams
Building and maintaining a document repository with global partners
Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary
Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team
Provide on-call production support
What We're Looking For:
Mandatory Requirements:
1-2 FTZ Implementations
1-2 years of Warehouse Experience
Transportation Management (TMS) Experience
Additional Requirements:
5ā7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.
Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL
Knowledge in Kotlin or Java is a plus
Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems
Contributes to process improvements
Demonstrated ability to work in a team environment including the ability to work collaboratively with business users
Ability to solve complex problems; takes a new perspective using existing solutions
Works independently; receives minimal guidance
Typically resolves complex problems or problems where precedent may not exists
Works independently
Work Arrangement:
Fully In Office: Monday-FridayĀ
Whatās In ItĀ ForĀ YouĀ :Ā
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.Ā ThatāsĀ why we offer competitive financial compensation, including various compensation plans and a solid benefits package.Ā
Medical, Dental, Vision InsuranceĀ Ā
401k, With Matching ContributionsĀ Ā
Paid Time OffĀ (includingĀ sick, holiday, vacation, etc.)Ā
Health Savings Account (HSA)/Health Reimbursement Account (HRA) OptionsĀ Ā
Growth OpportunitiesĀ Ā
Tuition ReimbursementĀ
Short-Term/Long-Term Disability InsuranceĀ Ā
Climate controlled environment with excellent break room facilitiesĀ Ā
Growth OpportunitiesĀ
And more!Ā
AreĀ you being referredĀ to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!Ā
Hiring Range: $76,800.00 - $140,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-AZ-Mesa, Arizona (Microsoft)
Time Type:
Full time
Job Category:
Information TechnologyEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.Ā (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
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