Solutions Architect (Remote)
Skills
- Experience with REST APIs and script-based integrations (Python/Django preferred).
- Knowledge of SaaS security, IAM, RBAC, cloud security, and vulnerability management.
- Familiarity with major SaaS apps (Salesforce, M365, ServiceNow, Workday, Okta).
- Strong customer-facing, presentation, and relationship-building skills.
- Experience working with enterprise/Fortune-scale customers and C-level stakeholders.
- Familiarity with Salesforce, Gainsight, and Zendesk is a plus.
Responsibilities
- Serve as primary post-sales technical contact and trusted advisor for top enterprise customers.
- Drive deployment, adoption, and integration of AppOmni across customer workflows.
- Develop and document customers' end-state AppOmni architecture and roadmaps.
- Demonstrate and implement new product features; develop expertise in AppOmni APIs and Developer Platform.
- Collaborate with Product and Engineering to influence roadmap, track product issues, and escalate customer feedback.
- Monitor adoption and utilization, identify risk, and partner on renewal and success strategies.
- Evangelize customer success stories with Marketing and internal stakeholders.
Education
- Bachelor’s degree in Computer Science, Information Security, Engineering, or related field preferred.
- Relevant security or cloud certifications (e.g., CISSP, CISM, CCSP) are beneficial.
- Ongoing professional development in SaaS/cloud security and integration technologies.
Benefits
- Stock options
- Generous paid time off, paid company holidays, and paid parental leave
- Medical, dental, and vision insurance with HSA option
- 401(k) and Roth retirement accounts
- LifeWorks Employee Assistance Program and company-provided life/AD&D, STD/LTD
- Monthly wellness benefit reimbursement
- Inclusive culture certified by Great Place to Work
Average salary estimate
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