Solutions Engineer
We're hiring a solutions engineer to own the customer implementation experience for Antimetal. You'll work directly with engineering teams at our early customers to turn pilots into production-ready deployments and ensure they get meaningful value from our platform.
This role combines technical problem-solving with customer partnership. You'll be the bridge between our product and the complex infrastructure environments where it needs to perform.
About Antimetal
Antimetal is building the future of infrastructure management. We're starting by creating a platform that investigates, resolves, and prevents issues—giving engineers their time back to focus on what they do best: building great products.
What You’ll Do:
Work hands-on with customers to implement and deploy Antimetal in their environments
Serve as the primary technical contact for customers during their onboarding and early adoption
Troubleshoot integration issues across cloud platforms, monitoring tools, and deployment workflows
Build solutions for edge cases and unexpected configurations you encounter in the field
Feed customer feedback back to our product team, and work with them to build new features
Write internal tools and build features that make onboarding and integration better
What you bring:
Strong experience with modern infrastructure: AWS/GCP/Azure, Kubernetes, CI/CD systems, observability tools
You’ve shipped production code and worked in complex technical environments
Comfortable working directly with customers and translating technical challenges into solutions
Strong communication skills and the ability to take ownership of customer success
Bonus:
Experience in customer-facing technical roles like solutions engineering or developer relations
Background working closely with product teams or building a product
Who you are:
Identify as a builder.
Are excited to work in-person from our new and spacious office in New York.
Love working in a startup environment (experience in a startup or obsession with going zero-to-one).
Enjoy working with people who are ambitious, caring, and think in systems.
Thrive in a fast-paced iterative environment where experimentation is essential.
What we bring:
Pay & ownership — Competitive salary with generous equity grants.
Full coverage + retirement — Fully covered health, dental, and vision, plus retirement benefits.
Unlimited PTO — Take the time you need to recharge.
Dinner on late nights — Working late? Dinner is on us.
Fitness stipend — Monthly support for your health and wellness.
Tools of the trade — Any equipment you need to do your best work.
Commute perks — Citi Bike + train benefits.
Interview process
Application Review – Send us your stuff, and a quick note on why you're excited.
Intro Chat: Share what you're looking for next and learn more about what we're building.
Founder Interview: Talk with one of our founders in more detail about the role
Technical Interview: We’ll have you complete a short exercise specific to the role.
Onsite: Come onsite and meet the team through a series of 1:1 interviews.
Decision – We’ll move fast.
Average salary estimate
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