Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Analyst- Industry Offers- US Small Business Customer Engagement Marketing image - Rise Careers
Job details

Senior Analyst- Industry Offers- US Small Business Customer Engagement Marketing - job 1 of 4

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express Global Commercial Services (GCS) is a leader in supporting small business owners and larger companies with products and services to help them run and grow their businesses. The US Small Business and Middle Market segment (SME - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company. 

The US Small Business Customer Engagement team sits within the GCS Marketing organization and focuses on spend growth, rewards and offers, and marketing capabilities to better meet the needs of our Small Business Card Members. Our team’s goal is to inspire our customers to deepen their loyalty and expand their relationship with American Express.

Specifically, the Industry Marketing team focuses on driving loyalty and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry Marketing team, working in partnership with one other B30, to help lead the creation, execution, and promotion of GCS industry offers. This role will not only have ownership of execution workstreams but will also have the opportunity to influence and design program strategies in close partnership with the B35. This role has high visibility with leadership and across multiple partner teams.

Responsibilities Include:

  • Manage the execution workstream for 5+ industry offer campaigns across multiple Amex Offers platforms and partners
  • Collaborate with analytics on offer targeting and strategy
  • Own creative development and execution of one-off emails promoting Industry Offers and Industry-specific loyalty messaging
  • Maintain and communicate team reporting through rigorous program performance forecasting and tracking
  • Analyze campaign performance to inform enhancements and optimization of future campaign strategies
  • Partner with team to manage budget and partner payments through PO process
  • Partner with internal teams (GMNS, Product, etc.) to align strategies on industry and enterprise focused initiatives

Preferred Qualifications:

  • Bachelor's degree with 2+ years' experience in marketing 
  • Highly collaborative and comfortable in a cross-functional environment, with ability to develop strong relationships both internally and externally
  • Project management experience with meticulous attention to detail
  • Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions
  • Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence 
  • Proactive self-starter with ability to navigate complex processes independently and prioritize across multiple projects 
  • Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment 

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
American Express Hybrid New York, New York, United States
Posted 6 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Shape consumer product strategy and drive data analytics at American Express as a Senior Manager focused on premium credit card products.

Photo of the Rise User
Posted 6 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Contribute to innovative software solutions at American Express as a Software Engineer II in their Global Servicing Technology team.

Photo of the Rise User

Complex is looking for a Creative Strategist to craft culturally impactful brand partnerships that align with our editorial voice and drive client success.

Posted 9 hours ago

Creative Artists Agency seeks an experienced Manager, Experiential to lead groundbreaking brand activations and event production within a collaborative and dynamic entertainment agency.

Photo of the Rise User
Posted 9 hours ago

Senior Manager role at Dentsu to drive and manage Paid Social campaign strategies and client engagement in New York.

Posted 3 hours ago

RAD Intel is seeking a strategic Director of Investor Relations to oversee communication, capital strategy, and investor marketing for its innovative AI-driven fundraising platform.

Ourisman Travel Hybrid No location specified
Posted 9 hours ago

Dynamic Marketing Assistant opportunity with Ourisman Travel to enhance brand visibility through creative social media content and collaboration in a fully remote role.

Photo of the Rise User
Posted 12 hours ago

Lead Pigment's product marketing strategy to drive global growth and AI differentiation in business planning.

Skill Struck is looking for a tech-savvy Visual Content Specialist to create impactful marketing visuals remotely in a part-time role.

Posted 15 hours ago

Digital Marketing Account Manager role with Rankings.io focused on client portfolio management and strategic campaign optimization in a fully remote setting.

Photo of the Rise User
Posted 24 hours ago
Photo of the Rise User

Become a key player at Nutrafol by safeguarding brand integrity and managing marketplace enforcement in a fully remote environment.

Photo of the Rise User

Sport Social Specialist role focused on building brand presence and engagement through dynamic content creation and social media management for U.S. sports audiences at Spotlight Sports Group.

Photo of the Rise User
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven

Lead global paid media campaigns and strategy at MasterClass as a Senior Performance Marketing Manager with expertise in Meta and multi-channel advertising.

TAMUS Hybrid College Station, TX
Posted 23 hours ago

Support Texas A&M University's strategic communications as a creative Communications Specialist II managing content production, digital channels, and project collaboration.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

1573 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 7, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!