Senior Analyst Data Governance & Management (NYC, PHX or Sunrise, FL Hybrid)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a Sr. Analyst - Data Governance and Mgmt, within Global Services (GS) Data Office, you are a key member in activating and stewarding Servicing data to be a more strategic enterprise asset. The GS Data office is part of the data governance/data management framework lead by Enterprise Data Office (EDO). You will partner with business, product, platform and technology subject matter experts (SMEs), and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the GS Data Office.

You are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. Critical data governance initiatives include identifying critical data, maintaining data definitions, classifying data, supporting data sourcing/usage requests, monitoring data quality, and ensuring data incidents are remediated. You will partner across various business, product, platform and technology teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.

Your stakeholders will rely on you being an efficient collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.

Primary Responsibilities

• Manage and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data.
• Coordinate working groups with relevant GS Business, Product, Platform and Tech teams, and the Data Custodians
• Identify critical data elements that map to attributes in key reports and/or to key processes within the business unit
• Define and document Business Metadata, Risk Categorizations, Sensitivity Levels, Data Quality rules, Data Lineage for critical data.
• Drive partnership with Product/Platform stakeholders, to ensure timely remediations for Data Quality issues, including root cause analysis, plan formulation, implementation tracking, testing and closure.
• Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.
• Partner with Data Offices within other Business Units to drive end-to-end risk management of data across the data life-cycle
• Partner with legal, compliance, and control management to account for and uphold diverse privacy and compliance requirements across geographies. Ensure appropriate protections for data integrity, privacy, and regulatory compliance.

Minimum Qualifications

• Involvement with data governance, data management, data analytics or any enterprise programs with data at its core
• Minimum of 2 years experience working in a financial or insurance sector or similar 
• Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.
• Excellent written and verbal communications skills with ability to communicate highly complex concepts and processes in simple terms that are clearly understood by Business, Product and Technology stakeholders at multiple levels
• Bachelor’s degree in data analytics, information systems, computer science, engineering, or any other data-related field.
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.
• Willingness to learn, introspect and improve.

Preferred Qualifications

• 2+ years of direct work experience in large scale/enterprise data projects.
• 1+ years of formal data governance and/or data management programs.
• Certification as a Data Management Professional (CDMP) or other similar data management certification.
• Prior Large Scale Finance Industry experience preferred.
• Working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.
• Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools.
• Master’s degree in analytics, information systems, computer science, engineering, or any other data-related field.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.