Director Regulatory Risk Management RELM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

This Director position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’), and reports to the VP/Head of RELM. RELM supports the end-to-end lifecycle of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. 

Within RELM, the Regulatory Risk Management (RRM) team centrally manages RELM’s reporting to management committees and senior leadership and leads the annual regulatory exam Risk Performance Ratings process. RRM is responsible for ensuring exams and issues are accurately and timely updated in the system of record and maintaining ownership of RELM’s reporting platform to support effective reporting to stakeholders.  Lastly, RRM manages RELM’s risk management-related efforts and ad hoc initiatives.  The RRM Director will partner closely with the Director of Regulatory Professional Practices.      

Key responsibilities will include:

• Maintaining reporting and governance standards and developing management and committee-level status reporting of exam and regulatory issues

·       Leading the regulatory pillar of the Risk Performance Program, including quarterly reporting

·       Developing and maintaining regulatory readiness and exam-readiness training material and standards

·       Developing and maintaining RELM’s policies and procedures, including AEMP 69

·       Establishing and tracking RELM goals and priorities

·       Managing data and overseeing RELM’s work products for quality, accuracy and completeness

·       Maintaining relationships with key business partners including Operational Risk Management, US Regulatory Relations, General Counsel’s Organization, Enterprise Program Management, Control Management, Enterprise Risk Management, and the Internal Audit Group

·       Driving RELM’s risk management activities including Process Risk Self-Assessment (PRSA), Business Continuity Plan (BCP), Records Management and serving as the Line of Business Compliance Officer (LOBCO) (as LOBCO performing regulatory compliance reviews of new regs/rules in partnership with GCO, as appropriate)

·       Serving as the primary liaison for the issue management system and owner of the Archer Regulatory Engagement

Minimum Qualifications

·       Minimum 5-7 years of operational experience in exam management, regulatory affairs, risk management, and/or ops risk/compliance is a strong preference. 

·       Ability to set team direction and operate independently.

·       Highly collaborative, with ability to build relationships with internal stakeholders.

·       Outstanding project management, organizational, and process/workflow skills.

·       Strong communication and presentation skills, with ability to deliver clear, concise messages tailored to the audience.

·       Demonstrated ability to be flexible when faced with changing priorities.

·       Bachelor’s degree required, advanced degree a plus.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.