Director – Enterprise Compliance Advisory & Practices - job 2 of 15

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.

Description

The Enterprise Compliance Advisory & Practices (ECAP) team is accountable for enterprise-level 1LOD compliance procedures, reporting, training, and quality assurance.  This role is responsible for advising business 1LOD Compliance Teams on regulatory obligations and ensuring that front-line activities operate within internal policy and external regulatory frameworks

The Key responsibilities are as follows:

The Director of Enterprise Compliance Advisory & Practices will interact with the first line of defense (“1LOD”) Business Unit (“BU”) Compliance Teams (within the Governance & Control Offices) in several critical areas related to compliance risk management.

• Drive understanding and clarity on roles and responsibilities between the BU Compliance Team and BU Process Owners.
• Drive understanding and clarity on roles and responsibilities between the BU Compliance Team and BU Control Management.
• Drive understanding and clarity on roles and responsibilities between 1LOD and 2LOD Compliance; including Privacy, Conduct and Financial Crimes.
• Consult, coach and train the BU Compliance Teams on compliance risk related to various enterprise frameworks such as New Product Approval, Regulatory Change Management, Risk and Control Self-Assessment and Issue & Event Management.
• Consult, coach and train the BU Compliance Teams on compliance risk related to Communications with the Public such as Servicing Communications and Marketing Materials.
• Draft and maintain consistent enterprise 1LOD compliance standards and procedures.
• Monitor and report on 1LOD compliance risk metrics across BUs.
• Perform periodic quality assurance across BU Compliance Teams to drive consistent implementation of standards and procedures.
• Coordinate with Enterprise Control Management on guidance for control design activities that require compliance risk mitigation elements
• Advise BU Compliance on areas of emerging compliance risk and approaches to improve necessary controls and practices as appropriate.
• Partner with other key business partners across the Enterprise such as the General Counsel's Organization and Internal Audit on compliance related risk.

Required Qualifications

• Subject matter expertise of the various Laws, Rules and Regulations applicable to American Express products and services.
• 5 years prior compliance or legal experience.
• Experience designing and implementing compliance controls.
• Understanding of Compliance Risk Management Programs and other Risk Frameworks.
• Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.
• Ability to exercise good judgment in the development and pursuit of compliant solutions.
• Excellent written, verbal, research, analytical, and interpersonal skills.
• Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.
• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.
• Bachelor’s degree required; Compliance Certifications preferred.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.