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Creative Director of Design - job 2 of 4

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Creative Director of Design.

To be successful in this role, the candidate must exhibit outstanding design judgment and guide the design team in achieving the highest possible standards. The candidate must have experience working with designers, copywriters, CDs, creative teams, UX/UI and strategy, guiding design creation and setting the design direction. This individual has worked at a CD level leading a small team of designers. This individual will be responsible to connecting the creative approach to the business strategy. The candidate must be able to convincingly present creative design concepts to all parties.

This individual will play a critical role to attract, retain and develop best-in-industry agency design talent and build a culture delivering transformative work elevating the Amex brand across the enterprise. The Creative Director of Design will report to the VP, Head of Design.

Day to day responsibilities include, but are not limited to:

  • Provide leadership/motivation and convey the vision and values of the agency
  • Mentor multiple design team members, providing clear direction and constructive feedback
  • Elevate design across print/digital/Social and video.
  • Develop holistic and robust memorable/iconic VI/branding from start to finish.
  • Develop deep client relationships enable seamless delivery of high-quality design solutions
  • Bring cohesive design direction to Head of Design and assists in delivering creative ideas to business units where relevant
  • Give clear and concise actionable feedback across all design mediums including social and digital
  • Actively identifies new opportunities and future trends
  • Build and mentor design talent to amplify a culture of inclusion and belonging
  • Find creative opportunities where possible even if they haven't been assigned
  • Actively engage in training of design staff.

Minimum Qualifications:

  • 12+ years of experience in Design, preferably within branding agencies/ in-house experience is a plus.
  • 8+ years at a Creative Director level
  • Expert in all things design across all channels and platforms.
  • Experience overseeing and guiding multiple designers
  • Ability to understand insights and strategies to translate into compelling brand expression and experience.
  • Branding/VI expert.
  • Ability to combine world class conceptual thinking with highest quality output.
  • Captivating presentation skills

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.  

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Average salary estimate

$167500 / YEARLY (est.)
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$130000K
$205000K

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 30, 2025
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