Analyst - Privacy Standards & Training - job 2 of 9

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?:

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

American Express is on a multi-year journey to enhance our focus on privacy compliance as well as customer data handling and transparency. As part of this journey, EDMP is establishing a global Privacy Center of Excellence (GPCE). The Privacy Standards & Training Analyst will sit within the newly formed GPCE and support the execution and communication of privacy standards, procedures, and training, and best practices across the enterprise to enable privacy-compliant business outcomes.

Primary Responsibilities:

• Provide support for evolving privacy initiatives, including tracking progress on document lifecycle, training rollout, and integration of intake and governance processes
  • Collaborate with key stakeholders on the drafting, delivery, and refresh of key communications (standards. procedures, guides, process maps, toolkits, etc.) in support of privacy interpretation and adherence.
•  Learn full features and capabilities of the team’s intranet site (The Square) and other ancillary sites to manage the curation, organization, and promotion of content regarding privacy standards, procedures, and training assets and related processes
  • Develop and keep current documentation on publication-related terms of reference, standards and procedures, and process flows for control management purposes (i.e., PRSAs, RCSAs)
  • Maintain and keep current an internal archive of privacy standards and procedures and records of stakeholder approvals for audit purposes; provide support for audits as requested
  • Support the scheduling and facilitation of global stakeholder meetings, trainings, and forums (i.e., preparing agendas, collecting input, distributing minutes as requested and ongoing)
  • In time, this role may be assigned to manage the end-to-end processes related to the periodic refresh of assigned privacy documents, playbooks, or other official publications
  • While these describe the overall responsibilities of the position, additional duties may be assigned

Minimum Qualifications:

• Bachelor's Degree
• 2+ years of experience as an Analyst or program/coordinator/manager, within compliance, legal, risk management, or related field required
• Experience with Microsoft Office products, including Excel, PowerPoint, and SharePoint
  
  

Preferred Qualifications:

• Demonstrated organizational, planning, and project management skills
• Ability to create presentation decks and materials to communicate at senior levels concisely, clearly, and consistently
• Excellent written and oral communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the intended audience; ability to read and interpret legal language
• Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating effectively with all levels of management and foster strong relationships
• Strong attention to detail with emphasis on accuracy, quality, timeliness, and follow through
• Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence
• Ability to work in a dynamic team and independently manage multiple tasks and changing priorities with flexibility, adaptability and patience
• Ability to maintain a positive demeanor and ‘can-do’ attitude

Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.