Entry Level Customer Service Assistant - job 1 of 14
Company Description
GG Media is a forward-thinking creative agency dedicated to producing memorable, high-impact experiences for our clients. We specialize in event strategy, brand activations, and tailored experiential solutions that elevate every project we manage. Our team thrives on innovation, precision, and a commitment to excellence. As we continue to grow, we are seeking a talented professional who is passionate about creating seamless and engaging events from concept to completion.
Job Description
The Entry Level Customer Service Assistant will support daily customer interactions, ensuring clients receive high-quality assistance and timely solutions. This role is ideal for individuals looking to begin a professional career in customer relations while developing strong communication, problem-solving, and organizational skills. You will play an essential role in maintaining exceptional service standards and promoting a positive experience for every customer.
Responsibilities
Assist customers by responding to inquiries, providing information, and offering solutions in a professional manner.
Maintain accurate records of customer communications, service requests, and follow-up actions.
Collaborate with internal teams to ensure timely resolution of customer needs.
Support administrative tasks such as scheduling, data entry, and documentation.
Contribute to a client-focused environment by upholding company service protocols and communication guidelines.
Identify opportunities to improve service processes and enhance customer satisfaction.
Qualifications
Strong communication and active listening skills.
Professional attitude with the ability to handle customer interactions confidently and respectfully.
Strong organization and multitasking abilities.
Problem-solving mindset and willingness to learn new skills.
Ability to work effectively both independently and within a team.
Must be legally authorized to work in the United States.
Additional Information
Competitive annual salary of $47,000 – $51,000.
Clear growth and advancement opportunities within GG Media.
Skill-building experience in customer relations, communication, and operations.
Supportive and professional work environment.
Job Type: Full-time, on-site role in Fort Worth, TX.
Average salary estimate
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