Customer Service Liaison - job 1 of 3
Company Description
About Us
At Every Word Code, we specialize in delivering innovative coding solutions that help businesses and individuals unlock their full digital potential. Our team of passionate professionals thrives on creativity, precision, and a dedication to excellence. We believe in fostering a collaborative environment where every idea matters, and every contribution shapes the future of technology
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Liaison to join our dynamic team. This role is pivotal in ensuring our clients receive outstanding service, prompt resolutions, and a smooth communication experience. The ideal candidate will serve as the primary point of contact for customers, maintaining strong relationships and ensuring their needs are met efficiently.
Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.
Provide timely and accurate information about products, services, and policies.
Resolve customer concerns and escalate issues to the appropriate departments when necessary.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure client satisfaction and service efficiency.
Identify opportunities for process improvement to enhance the customer experience.
Assist in training and onboarding new team members as needed.
Qualifications
Qualifications
High school diploma or equivalent required; associate or bachelor’s degree preferred.
2+ years of experience in customer service, client relations, or a similar role.
Strong communication and interpersonal skills.
Proficient in Microsoft Office Suite and CRM systems.
Problem-solving mindset with the ability to work under pressure.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Additional Information
Benefits
Competitive salary based on experience.
Opportunities for career growth and professional development.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Supportive and collaborative work environment.
Full-time position with stable working hours.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Signal Tru Brand seeks a proactive Junior Account Representative in New Orleans to support client accounts, coordinate campaigns, and help drive client satisfaction.
A boutique Tampa travel agency is looking for a motivated Marketing Assistant to support marketing campaigns, content creation, and performance tracking to help grow the brand.
David Weekley Homes is hiring a field-based Warranty Service Manager in West San Antonio to inspect warranty issues, coordinate repairs with contractors, and deliver exceptional homeowner service.
Lead Customer Service Center role at Presbyterian Rust Medical Center responsible for handling escalations, coaching call center staff, and ensuring accurate benefit interpretation across multiple plans.
VillageMD is hiring an energetic Patient Service Representative to manage front-desk operations, patient registration, scheduling, and insurance processes for its Endocrinology clinic in New Providence, NJ.
Mercy Medical Center is hiring a part-time PBX Operator to manage switchboard and paging, monitor hospital alarms, and provide receptionist support on rotating overnight shifts.
Lead Starlink’s Enterprise Customer Success organization to design and operate a concierge enterprise support program that delivers exceptional outcomes for global customers.
Northwestern Medicine is hiring a Patient Service Representative to manage patient check-in/out, registration, payments, and scheduling for complex gynecology clinics during daytime hours.
Lead the creation of loss-control intelligence, LLM-driven client briefs, and enablement materials to empower Customer Engagement teams to reduce cyber risk and improve retention.
ZoomInfo is seeking a Customer Solutions Analyst II to troubleshoot issues, guide customers on the ZoomInfo Marketing platform, and drive product adoption and value.
Native Health is hiring an Outreach Navigator to provide culturally responsive HIV/HCV testing, patient navigation, linkage to care, and community outreach across Maricopa County.
Support and supervise front-end guest service operations at Lowe's Foods Myrtle Beach to ensure fast, accurate checkouts and excellent customer experiences.
Nexmos Design seeks a detail-oriented Customer Service Officer in Columbus, OH to manage client communications, support the design team, and maintain excellent client service standards.
Provide empathetic, accurate customer service and route/billing data support for Republic Services' national accounts in a fully remote, shift-based call center role.
California Closets Michigan is hiring a Customer Service & Showroom Coordinator to manage appointments, support design consultants, and maintain an inviting Novi showroom while delivering outstanding customer service.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
