Customer Service Liaison - job 1 of 8
Company Description
Swift7 Consultants is a professional consulting firm committed to delivering structured, efficient, and people-focused business solutions. We believe that strong internal operations begin with exceptional front-office support. Our team values professionalism, organization, and clear communication, creating a workplace where individuals can grow and contribute meaningfully to daily operations.
Job Description
Swift7 Consultants is seeking a dedicated Customer Service Liaison to act as a key point of contact between clients and internal teams. This role is essential in ensuring clear communication, efficient issue resolution, and a positive client experience. The ideal candidate is organized, detail-oriented, and committed to delivering exceptional service in a fast-paced professional setting.
Responsibilities
Serve as a primary liaison between clients and internal departments
Manage and respond to client inquiries in a timely and professional manner
Coordinate information flow to ensure accurate and efficient service delivery
Maintain detailed records of client interactions and follow-ups
Support internal teams by relaying client needs, feedback, and updates
Assist in resolving service-related concerns while maintaining strong client relationships
Contribute to ongoing process improvements to enhance customer satisfaction
Qualifications
Strong verbal and written communication skills
Ability to manage multiple tasks and priorities effectively
Professional demeanor with a client-oriented mindset
Strong organizational and problem-solving abilities
Attention to detail and accuracy in documentation
Ability to work independently as well as collaboratively within a team
Proficiency with standard office and communication tools
Additional Information
Competitive salary ($42,000 – $46,000 annually)
Opportunities for professional growth and internal advancement
Structured training and skill development
Supportive and collaborative team environment
Stable full-time position
Exposure to client relations and operational processes
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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