Customer Solutions Engineer - job 1 of 3

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.

We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.

Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.

If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.

• Reporting to the Senior Manager of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor.
• You will help with customer onboarding, thus driving adoption.
• You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey.

• You will have a pro – active approach and be a team player who strives to inspire customer loyalty.
• You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities.
• You will be an expert in cloud native technologies with multi year experience.

• You have over one year of experience working in a Cyber Security role in/with Cloud Ecosystems in either a consulting or professional services role.
• You bring 2 years minimum post-sales experience with a focus on growing and retaining customers
• Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms.

• Extra days off to prioritize your well-being
• 401(k) Retirement Savings Plan with a 3% company match
• Maternity and Parental Leave
• Mental health support for you and your family through the Modern Health app
• Full health benefits package for you and your family

The U.S. annual salary range for this full-time position is between $104,000 and $143,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.

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