Client Service Associate - job 1 of 16
Company Description
About Us
At Swift 7 Consultants, we are committed to empowering future leaders through strategic business consulting and talent development. With a focus on innovation, collaboration, and performance, we help clients streamline operations and inspire growth. Our team thrives on turning challenges into opportunities and building long-term solutions for sustainable success.
Job Description
Job Description
We are seeking a Client Service Associate to join our growing team in Madison, WI. This position plays a crucial role in supporting client relationships, ensuring exceptional service, and facilitating efficient communication between our firm and clients. The ideal candidate is detail-oriented, professional, and capable of multitasking in a fast-paced environment.
Responsibilities
Serve as a primary point of contact for client inquiries and service needs
Maintain and strengthen relationships with existing clients
Coordinate meetings, calls, and correspondence between clients and consultants
Process documentation, prepare reports, and manage client records
Track client service issues and follow up on resolutions in a timely manner
Ensure compliance with company policies and confidentiality requirements
Support internal teams with client data and updates when needed
Qualifications
Qualifications
Bachelor’s degree in Business Administration, Communications, or related field
1+ years of experience in a client service, administrative, or support role
Excellent verbal and written communication skills
Strong organizational and time-management abilities
High level of professionalism, discretion, and attention to detail
Proficiency in Microsoft Office Suite and CRM systems
Ability to work independently and as part of a team
Additional Information
Benefits
Competitive salary: $50,000 – $60,000 annually
Opportunities for professional growth and development
Collaborative and supportive work environment
Skills training and mentorship programs
Paid time off and health insurance options
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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