Client Service Associate - job 1 of 12
Company Description
About Us
At Sphirea Plus, we specialize in crafting tailored business solutions that empower companies to achieve operational excellence and brand distinction. Our expertise lies in strategic communications, client relations, and workflow innovation. With a dynamic and collaborative culture, we strive to exceed client expectations while cultivating growth and innovation within our team. Join a company where your ideas matter, your voice is heard, and your professional growth is prioritized.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Client Service Associate to join our team in Dallas, TX. In this role, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and care. Your ability to communicate clearly and solve problems efficiently will play a key role in maintaining strong client relationships and supporting business growth.
Responsibilities
Serve as a primary liaison between clients and internal departments
Handle client inquiries via phone, email, and in person
Maintain accurate client records and update information in the system
Resolve service issues promptly and follow up to ensure satisfaction
Prepare and process documentation related to client services
Collaborate with other team members to improve the client experience
Track and report client feedback and recurring issues
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor’s degree preferred
1+ year of experience in a client-facing or administrative role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work independently and as part of a team
Professional and courteous demeanor at all times
Additional Information
Benefits
Competitive salary ($50,000 – $60,000 annually)
Opportunities for professional development and career advancement
Health, dental, and vision insurance
Paid time off and holidays
Supportive team environment
Training programs to enhance service and communication skills
Average salary estimate
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