Client Relationship Representative - job 1 of 25
Company Description
Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged. At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes.
Job Description
As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives.
Responsibilities
Build and maintain strong, professional relationships with clients
Serve as a primary contact for client inquiries and ongoing support
Understand client needs and provide appropriate solutions and guidance
Coordinate internally to ensure a seamless client experience
Maintain accurate client records and documentation
Proactively identify opportunities to enhance client satisfaction
Represent the company with professionalism and confidence at all times
Qualifications
Strong communication and interpersonal skills
Ability to build rapport and trust with diverse clients
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Ability to work both independently and as part of a team
Professional attitude and customer-focused approach
Willingness to learn and grow within the company
Additional Information
Competitive salary ($47,000 – $52,000 annually)
Clear growth and advancement opportunities
Ongoing training and professional development
Supportive and collaborative work environment
Stability within a growing and reputable company
Average salary estimate
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