Account Manager

Arrakis aims to disrupt the current market-making industry by providing the infrastructure to enable every project in the world that wants to launch a token to benefit from non-custodial, trust-less, and automated on-chain market-making strategies.

We believe in a world where every organization, from a small startup to a large enterprise, will be tokenized and traded on-chain. For this world, Arrakis is building the tools to create the necessary liquidity to enable this token economy to rival and out-compete the traditional financial industry.

As an Account Manager at Arrakis, you will serve as the primary point of contact of our customers, ensuring their onboarding, TGEs, DeFi strategies, and integrations run smoothly. You will bridge the gap between business development, quantitative strategy, and engineering, ensuring our partners’ liquidity strategies operate flawlessly day-to-day.

This role combines a strong financial / DeFi understanding with excellent client-facing skills: you’ll solve operational issues, address technical problems, ensure high customer satisfaction, and play a key role in scaling the Arrakis liquidity management solution to become the world’s leading onchain market-making infrastructure.

• A Bachelor’s / Master's degree in Computer Science, Engineering, Mathematics, Finance or a related technical field.
• 2+ years of experience in a customer-facing role (Account Management, Solutions Engineering, or Customer Success in financial services).
• Solid understanding of DeFi concepts (AMMs, Uniswap v3/v4, LP strategies, MEV, LVR, impermanent loss).
• Hands-on experience with financial services, preferably market making or related fields
• Strong problem-solving; able to communicate clearly with internal quants and engineers and external business stakeholders.
• Web3 native – frequent user of DeFi protocols, staying up to date on ecosystem trends.
• Excellent communication and organization skills, with a proactive, ownership-driven mindset.
• Comfortable in a fast-paced environment with ambitious targets.
  

Bonus points for:

• Experience working in a DeFi protocol or infrastructure project.
• Familiarity with Rust, TypeScript, or Python for scripting and debugging.
• Background in quantitative trading, liquidity provisioning, or blockchain analytics.

Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.

What we offer:

• Competitive salary + performance-based compensation

• Work remotely or with the Founders in person, in Switzerland
• Chance to travel the world to go to exciting events, connecting with key industry players 
• Join amazing in-person offsites all over the world