Client Relationship Representative - job 1 of 6
Company Description
About Us
At Reboot Staff, we specialize in empowering businesses through tailored workforce solutions. Our mission is to connect top-tier talent with companies looking to grow, innovate, and excel in their industries. With a focus on professionalism, adaptability, and long-term partnerships, Reboot Staff has built a reputation as a trusted leader in staffing and organizational development.
Job Description
Job Description
We are seeking a Client Relationship Representative to join our growing team in Madison, WI. The ideal candidate will serve as a key liaison between our company and our clients, ensuring clear communication, high satisfaction, and lasting partnerships. If you have a passion for building strong client relationships and problem-solving in a fast-paced environment, we want to hear from you.
Responsibilities
Serve as the primary point of contact for assigned clients
Develop and maintain long-term client relationships
Address client inquiries, concerns, and requests in a timely and professional manner
Collaborate with internal departments to ensure client expectations are met
Monitor account activity and ensure service levels are maintained
Collect and analyze feedback to improve overall client satisfaction
Prepare reports and maintain accurate client records
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field (or equivalent experience)
1+ years of experience in client services, account management, or a similar role
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to manage multiple accounts and deadlines efficiently
Problem-solving mindset with a customer-first approach
Additional Information
Benefits
Competitive salary ($49,000 - $55,000 annually)
Opportunities for professional growth and development
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
On-the-job training and mentorship programs
Retirement savings plan
Average salary estimate
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