Account Representative - job 1 of 7

About Us

At Messa Sync, we are committed to empowering businesses through tailored communication strategies and personalized client engagement. Our mission is to bridge the gap between brands and their customers with solutions that deliver results and long-term growth. We pride ourselves on a team-oriented culture where innovation, accountability, and client success drive everything we do.

Job Description

We are seeking a motivated and client-focused Account Representative to join our growing team in Tampa, FL. In this role, you will be the primary point of contact for clients, ensuring their needs are met while building strong, lasting relationships. Your ability to understand client objectives, communicate effectively, and coordinate with internal teams will be key to success.

Responsibilities

• Serve as the main liaison between assigned clients and internal departments

• Manage a portfolio of client accounts, ensuring satisfaction and long-term retention

• Identify growth opportunities and recommend solutions to meet client needs

• Prepare and present regular performance reports and progress updates

• Address client inquiries and resolve issues promptly and professionally

• Collaborate with sales and marketing teams to align client expectations and deliverables

• Monitor account activity and maintain accurate records using CRM tools

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field

• 1+ years of experience in account management, sales, or customer service

• Strong communication and interpersonal skills

• Proven ability to manage multiple accounts and meet deadlines

• Proficiency with Microsoft Office Suite and CRM platforms

• Strong organizational and problem-solving abilities

• Ability to work independently and as part of a collaborative team

Benefits

• Competitive annual salary ($60,000 - $68,000)

• Opportunities for professional development and career growth

• Paid time off and holidays

• Health, dental, and vision insurance

• Supportive team environment

• Performance-based bonuses