Sr. Program Specialist, Bethesda Maryland

Join Aledade as a Senior Program Specialist on our dynamic Workspace & Experiences (WE) team and drive the initiatives that shape how our people connect, collaborate, and achieve their best work. In this pivotal role, you’ll partner with senior leaders and cross-functional teams to deliver standout in-person experiences, optimize our workspace systems, and launch special projects that directly impact company culture.

If you’re an agile, solutions-driven project manager who thrives in a fast-paced environment and loves transforming vision into action, this is your chance to make a real difference at scale. You’ll have the opportunity to manage high-profile workstreams, champion continuous improvement, and leave your mark on both the day-to-day and the “big moments” that define our workplace.

This hybrid role is based in Bethesda, MD, with in-office presence at least two days per week and additional availability for events and meetings.

• Manage Cross-Functional Processes & Initiatives: Lead WE workstreams as assigned to enable seamless coordination and execution of high-impact corporate events such as the All Staff Retreat and other company wide initiatives. Partner with OCEO, IT, and Office of Communications leadership to produce and co-lead Monday Staff Meetings. Increase the consistency and efficiency of cross-organizational collaboration through the development, communications, and driving of project management activities.
• Technical Lead for WE Operations: Partner with IT and Service Desk leadership and team members to spearhead the strategic planning, execution, and support of AV services for the Bethesda HQ and corporate event events and meetings. Coordinate with cross-functional teams, facilitating the customer-focused management of AV equipment and technology, and ensuring high-quality delivery of AV solutions to meet organizational goals and enhance participant experiences. 
• Centralized Workspace Systems Support: Partners with multiple team members to ensure Aledade’s office security initiatives (badges, security cameras, office access, and visitor logs) and swag procurement processes are conducted per internal policies and leadership direction. Supports the Workspaces and on-site leadership lead in the execution of existing co-working space. Serves as the main point of contact with WeWork and internal Aledade parties (finance, legal, team members, etc) to implement the current WeWork contracts which includes an office in Durham and WeWork Workplace licenses. 
• Process Documentation and Improvement: Develop and maintain standard operating procedures (SOPs) and Process Improvements for operational activities and workstreams across the Workspaces & Experiences portfolio. Lead related continuous improvement activities, including end-to-end development, implementation, and communications of bi-directional feedback initiatives and retrospectives. 
• Lead Special Projects As Assigned: Oversee and manage special projects, ongoing initiatives and reporting, ensuring timely completion and alignment with business objectives. Maintain and monitor project timelines, deliverables, and milestones, providing regular updates to team members — taking accountability for ensuring work is prioritized and completed within the Office of the President and across the organization. Ensure key workstreams are followed through to completion.

• 6+ years working experience, ideally in a fast-paced startup environment
• Available to work across various time zones and/or non-traditional working hours on occasion, as needed
• Based in Bethesda area; able to work in-office in a hybrid capacity
• Bachelor’s degree in Business, Administration, Healthcare, or related field

• Project management certification such as a CAPM or PMP strongly preferred
• Experience with vendor management
• Exceptional written and verbal communications skills
• Strong organizational and time-management skills; attention to detail and problem-solving skills
• Highly organized and proactive in raising questions around clarity, prioritization, blockers, and other points to drive assigned tasks forward
• Ability to thrive in a dynamic, fast paced environment and navigate rapidly evolving needs
• Ability to collect and analyze quantitative and qualitative data
• A collaborative team player with a roll-up your sleeves mentality
• Highly efficient in managing multiple concurrent diverse tasks and projects 
• Ability to use independent judgment and work under pressure on competing responsibilities with resilience, and a high level of ownership

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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