Technical Account Manager (Eastern USA)
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
- Minimum of 5 years’ professional experience in alarm systems, video surveillance, security, IT, telecommunications, or related industries.
- Strong working knowledge of CCTV systems, access control technologies and fire alarm systems.
- Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
- Experience delivering offline and online technical training to technical audiences.
- Excellent presentation, communication, and interpersonal skills.
- Flexible and willing to travel for business trips, trade shows, and other professional events.
- Self-motivated and independent, with an outgoing personality and a proactive approach to work.
- NICET and ESA certifications are an asset to the role
- Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
- Present product roadmaps and new feature updates to Ajax Systems distributors and dealers.
- Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies.
- Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients.
- Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
- Build and maintain long-term relationships with key company partners.
- Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams.
- Support the sales team by following up on leads through the company’s CRM portal.
- Analyze customer needs in partnership with the sales department to identify optimal product solutions.
- Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
- Competitive compensation that includes a base salary and performance-based bonuses
- Car allowance, petrol and all business costs covered by the company
- Health & Life insurance
- 401(k)
- Growth Opportunities
- Impactful work
- Innovative Environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
A Senior Client Success Manager to act as a strategic advisor for enterprise brand partners, leading complex creator marketing programs end-to-end while driving retention and upsell.
Engine seeks a Strategic Partner Success Manager with construction industry expertise to onboard, activate, and scale a portfolio of post-signature partners while driving joint GTM and measurable growth.
A results-driven SmartConnect Account Manager is needed to manage client relationships, grow account activity, and operationalize reporting for Spring Venture Group’s Medicare solutions in the Kansas City area.
Lead strategic account relationships for SugarCRM’s largest global customers, owning retention, expansion, and cross-regional coordination as Principal Customer Success Manager.
Big Health is hiring a Client Success Manager to lead enterprise healthcare accounts, drive adoption of FDA-cleared digital therapeutics, and deliver measurable clinical and financial outcomes.
Lead clinician-facing partner success efforts at a fast-growing healthcare AI company to ensure adoption, drive expansion, and serve as the voice of the customer across enterprise accounts.
Lead marketplace strategies and operations for a portfolio of global brands at Pattern, leveraging analytics and cross-functional collaboration to drive marketplace growth while using Mandarin and English to manage partner relationships.
Act as the primary technical and strategic partner for a portfolio of enterprise customers at Cloudinary, driving retention, adoption, and expansion of our media and asset solutions.
Polarity is hiring an experienced Senior Customer Success Manager to lead enterprise customer relationships, drive time-to-value, and support adoption of its threat intelligence and analyst workflow solutions.
Acumatica is hiring a Customer Success Manager to drive product adoption, retention, and expansion for a portfolio of SaaS/ERP customers while delivering world-class customer satisfaction.
Lead client strategy, own P&L, and grow agency relationships as the Executive Brand Director for a San Francisco-based agency focused on breakthrough creative and measurable business results.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
