Automation Engineer

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.

• Partner with internal teams to identify and prioritize automation opportunities
• Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform
• Develop internal automation tools and applications to reduce upgrade times
• Develop applications for new customer onboardings to improve accuracy and time to go-live
• Partner with other teams to integrate automation functions with ServiceNow 
• Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
• Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
• Create and maintain technical documentation.
• Serve as a subject matter expert and escalation point for automation technologies
• Communicate with customers and internal team with transparency
• Complete training and certification as assigned to further skills and knowledge

• A college degree or equivalent in Information Systems or related field.  Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education
• Minimum of 5 years of related experience
• Managed services or consulting experience required
• Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts.
• Experience with databases (e.g. MySQL, ElasticSearch, etc.) 
• Experience usings release/DevOps Tools (e.g. Jenkins, Artifactory, SonarQube, etc.)
• Experience with source control tools and methods (Git)
• Experience with infrastructure as code tools (e.g. Terraform, Ansible)
• Experience with performance monitoring tools (e.g. Elastic, LogicMonitor, SolarWinds, etc.
• Strong scripting skills (e.g. Bash, Python) 
• Experience integrating tools with ServiceNow
• Experience with Linux and Windows operating systems
• Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization
• Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels.
• Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle
• Self-motivated with the ability to work in a fast-paced environment
• Excellent problem-solving and troubleshooting skills
• Demonstrated commitment to continuous learning and personal development

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.