Lobby Ambassador (Full Time) Perla in Broadway
Are you a friendly, outgoing professional who takes pride in creating outstanding first impressions?
Action is seeking a dedicated Full-time Lobby Ambassador to join our team and help foster a warm, inviting atmosphere for our homeowners, guests, vendors, and even their furry friends. Perla on Broadway, our luxury homeowner’s association, is located in Downtown Los Angeles.
About Perla on Broadway
Perla on Broadway is a premier high-rise community located in the heart of the Historic Core in downtown Los Angeles. Standing 35 stories tall, Perla features floor-to-ceiling windows that showcase breathtaking views of the city skyline and Hollywood Hills. This vibrant community offers 450 luxury residences, including studios, one and two-bedroom layouts. Residents enjoy an exceptional living experience with a range of high-end amenities, including a full-service concierge, on-site engineering and maintenance, and a dedicated management team. From rooftop retreats and stylish lounges to a state-of-the-art fitness center, library and co-working spaces, pool terrace, wine tasting room, pet area, and owners’ lounge. Perla offers a truly elevated lifestyle. Join a team that takes pride in delivering five-star service in one of downtown LA’s most iconic residential towers.
Check out the property pictures here: Perla on Broadway
Compensation: $20.00 -$21.00
Schedule: 2:00 pm – 10:30 pm Tuesday - Saturday
*Must have open availability
Why You’ll Love Working at Action
Birthday Holiday: Enjoy a special day off to celebrate your birthday.
One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
10 Days’ Vacation: Take time to relax and recharge with generous vacation days.
Team Member Incentive Program: Earn rewards for your hard work and dedication.
Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
Pet Insurance: Care for your furry friends with our pet insurance options.
Year-End Bonus: Celebrate your contributions with an annual bonus.
Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.
What You’ll Do (Job Duties)
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels.
Address resident and guest concerns and questions.
Demonstrate a strong understanding of the association's governing documents.
Who You Are (Skills/Experience)
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
Hospitality, luxury retail or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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To Improve the Quality of People's Lives.Our goal is to improve the quality of life for...1. Team Members & Their Families2. Residents3. Board Members4. Vendors5. The Community
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