Systems Engineer II

Overview

PURPOSE STATEMENT:

The Systems Engineer II is responsible for the design, deployment, and maintenance of IT Infrastructure systems. This includes but not be limited to backup, storage, email, 365, Azure and virtualization in the datacenter, at remote offices, and in the Cloud.

ESSENTIAL FUNCTIONS:

• Manage and maintain the enterprise email, backup, storage, servers, and other environments and provide continued improvements.
• Collaborate with across teams to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Deploy and maintain the enterprise email (Exchange/365) environment.
• Deploy and maintain the enterprise virtual environment (vSphere, Hyper-V and Azure)
• Deploy and maintain the enterprise backup and storage environment.
• Deploy and maintain the enterprise server environment.
• Collaborate with peers and leadership to evaluate and deploy new technologies.
• Serve as point of escalation for all Systems related support issues.
• Document and Diagram infrastructure and solutions. Comfortable with Visio.
• Proficiency in the Microsoft ecosystem including on-prem server and workloads, 365, Azure.
• Basic networking knowledge.
• Perform other duties as assigned.

Responsibilities

OTHER FUNCTIONS:

STANDARD EXPECTATIONS:

• Comply with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Minimum of five years working experience and advanced proficiency in Microsoft workloads including Server, 365, Azure.
• Minimum of three years working experience and advanced proficiency in Enterprise level backup solutions.
• Minimum of three years working experience and advanced proficiency in Enterprise level virtual environments.
• Minimum of ten years in a hands-on technical role.
• Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines.
• Experience with privacy legislation e.g. HIPPA.
• High competency in understanding queries, comments, suggestions and concerns or issues expressed by participants during meeting, technical committees, and as part of ongoing operations.
• Excellent presentation skills and an ability to engage audiences.
• Exceptional verbal and written communication skills.
• Superior problem solving ability.
• Exceptional analytical, statistical, quantitative, and deduction skills.
• Ability to act independently with minimal supervision.
• Ability to build relationships and work well across functions.
• Experience in a collaborative team environment, delegating workload and responsibilities.
• Demonstrates a strong attention to detail.
• Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled.
• Communicates a “can-do” attitude and positive outlook, minimizing negative behaviors.
• Demonstrates initiative and resourcefulness.
• Establishes goals, monitors progress toward them, and ultimately achieves these goals.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Industry Certifications like A+, Network+, MS Certificates a plus but not required.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

AHCORP

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