Communications Specialist AirCare, Evenings

Mid-shift 1100-2300

Pay Range

EDUCATION/EXPERIENCE:

High School Diploma or GED. Two years dispatching or emergency service in field operations preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

Current Emergency Medical Technician certification or Emergency Medical Dispatch certification required. BLS and BTLS certifications preferred.

ESSENTIAL FUNCTIONS:

Adheres to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.

Serves as the liaison between staff of the referring facility and staff of WFBH to ensure a smooth inbound and outbound patient transfer process.

Interacts with coworkers in an effective, positive, and professional manner to encourage a cohesive work environment.

Develops and maintains effective processes and documentation in information systems to facilitate efficient and safe transports.

Ensures safety of AirCare flight crew by being responsible for AirCare dispatching, flight following information, and tracking.

Dispatches Air Care/Brenner Critical Care Transport: receives requests, arranges requested mode of transport, documents pertinent information.

Demonstrates responsibility for professional development by participating in department education programs and department hospital activities.

SKILLS/QUALIFICATIONS:

• Exceptional interpersonal, problem solving and communication skills
• Basic computer skills with ability to navigate within multiple screens comfortably, Typing speed of 35 wpm minimum
• Excellent organizational skills and the ability to work within a fast-paced environment

WORK ENVIRONMENT:

• Clean comfortable climate
• Moderate noise environment
• Subject to stressful situations
• Subject to irregular hours
• Subject to emergency/crisis situations
• Subject to multiple calls and inquiries

PHYSICAL REQUIREMENTS:

0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X

20 lbs. maximum

X

50 lbs. maximum

X

100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program