Director, Data Science and Marketing Analytics Innovation

Overview

Why join?

Join us in revolutionizing an entire industry's customer engagement! We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.

• Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.
• Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base
• Focus is on “working families”, “everyday Americans”, “ordinary citizens”, “mainstream population” “average income households”, providing life insurance products that truly impact people's lives (more information will be provided in the interview).
• Team (Culture): USA Today named us a 2024 and 2025 top US workplace

Who are we looking for?

The Data Science and Marketing Analytics Innovation Lead drives data-driven marketing strategies for a specific product line. This agile, empathetic, adaptable analytics leader bridges marketing and data science teams while demonstrating deep data science marketing knowledge—including direct mail, digital strategies, customer behavior, campaign execution and optimization, and process automation —to develop effective, data-driven decisions. Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies. This role supervises a team of data scientists, analysts, and engineers.

Responsibilities

How will you contribute?

• Product Data and Analytics Strategy: Develop and execute data and analytics plans aligned with product and organizational goals.
• Predictive Modeling: Lead the creation of customer segmentation and propensity models to enhance marketing effectiveness.
• Marketing Analytics: Direct cross-channel campaign analysis, establish KPIs, and optimize marketing ROI.
• Cross-functional Collaboration: Serve as the primary liaison between data teams and marketing stakeholders, translating technical insights into actionable business recommendations.
• Team Leadership: Mentor and manage Data Scientists, Analysts, and Engineers in a collaborative, innovative environment.
• Data Infrastructure: Collaborate with Analytics Engineering to build and maintain robust, compliant data pipelines.
• Experimental Design: Implement testing frameworks and A/B experiments to boost customer experience and marketing performance.
• Performance Reporting: Develop dashboards and reports to monitor product performance and key business metrics.
• Automation Strategy: Spearhead the identification, design, and implementation of automation opportunities, including generative AI, across the data and marketing workflow. Develop intelligent automation solutions that reduce manual effort, increase operational efficiency, and allow the team to focus on high-value strategic activities.
• Innovation and Optimization: Review and understand tools in the marketplace that will help with innovation and optimization. Actively seek out new use cases and experiments that will result in organizational transformation and sales and profit improvements.

Qualifications

What do you offer?

• Master's degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related quantitative field
• Minimum 10 years of experience in data science, analytics, or related field
• Strategic thinker with a passion for innovative marketing strategies; has a deep understanding of direct mail and digital marketing analytics. Proven leadership in data science or analytics with a marketing focus.
• Strong technical background in predictive modeling, statistics, and data visualization coupled with experience leading teams through organizational transformation and innovation.
• Extensive hands-on experience in direct marketing, digital campaign optimization, experimental design, A/B testing, modeling using Generative AI/ML, and marketing media attribution models.
• Advanced training or academic focus in non-parametric statistics, resampling methods, or Bayesian approaches for small sample inference
• Experience applying sequential testing or multi-armed bandit approaches to maximize insights from limited samples in marketing contexts
• Advanced proficiency in Python, SQL, and marketing technology platforms such as DataRobot, Adobe Campaigns, DataBricks, and CDPs. Experience with marketing technology cloud platforms (AWS, Azure, GCP) and data visualization tools (Tableau, Power BI, or similar). Adaptable and quick with technology.
• Knowledge of automation tools and technologies (workflow automation, RPA, AI-driven automation). Experience designing and implementing automated reporting and alerting systems.
• Excellent persuasive communication skills for bridging technical and non-technical audiences. Excellent presentation skills for executive leadership.

What can we offer?

• Enjoy a hybrid work environment that promotes work-life balance.
• Comprehensive medical, dental, and vision coverage starting from your first day.
• Employer 401k match and employer contribution to a pension plan.
• Generous PTO and paid parental leave to support your family needs.

#LI-Hybrid