Staff Product Designer - AI

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Our Experience, Design and Research (EDR) team is at the heart of this mission—transforming complex security challenges into elegant, human-centered experiences. We value collaboration, curiosity, and a strong design culture built on customer empathy and innovation.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As a Staff Product Designer on AI, you’ll operate as a strategic leader and expert practitioner, shaping the future of our AI product experiences. You’ll define and champion UX vision and strategy for your area of ownership, partnering closely with product and engineering leaders to set direction that balances customer needs, market trends, and business goals.

In this role, you’ll tackle complex, ambiguous problems, leading by example in framing challenges, setting priorities, and using evidence-based insights to drive design decisions. You’ll mentor and coach other designers, elevate our team’s craft, and influence the roadmap at the highest levels of the organization. Your understanding of security principles will guide your design work while keeping the user experience clear, approachable, and trustworthy.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 8+ years of relevant product design experience, ideally in fast-paced, product-led companies, with staff-level responsibilities and leadership presence.

• Experience designing AI-powered product features or tooling (e.g., generative AI, ML-powered recommendations, large language models, etc.), or a strong interest and capacity to ramp up quickly in this space.

• Strong systems thinking: the ability to design for and reason about intelligent systems, user flows with non-deterministic outputs, and complex decision paths.

• Familiarity with concepts like model transparency, feedback loops, user control, and responsible AI, and how they impact product design.

• A strong understanding of human-centered design principles, and the ability to apply these even when working with emerging, unpredictable technologies.

• Experience designing in a cybersecurity context or for privacy-sensitive domains; a commitment to designing secure, trustworthy, and accessible user experiences.

• A portfolio that demonstrates depth in information architecture, interaction design, prototyping, and visual design, with examples of AI or data-driven features a strong plus.

• Comfortable navigating ambiguity, defining strategy, and bringing clarity through storytelling, facilitation, and open collaboration.

• Proven ability to mentor and uplevel other designers, while role-modelling curiosity, resilience, and thoughtful design critique.

• A growth mindset and a track record of navigating complexity and change with focus and optimism.

Bonus points for:

• Strong experience with inclusive design and accessibility, ensuring that designs are usable by all.

• Experience scaling design systems or shaping design guidelines for complex, multi-platform products.

• Contributions to the design community. (e.g., open-source projects, speaking engagements, or published writing)

• Familiarity with developer tools or technical domains adjacent to cybersecurity.

What you can expect:

• Identify and define design solutions for complex and ambiguous problems—particularly in emerging AI-driven security spaces—collaborating with product and engineering to influence strategy and roadmaps through clear framing, prioritization, and customer-centric insights.

• Lead the creation of a long-term UX vision and strategy for “AI for Security”, and “Security for AI” features, inspiring and aligning cross-functional teams around what's possible with responsible, privacy-aware AI.

• Champion evidence-based design decisions by identifying data and research gaps, partnering with research to explore customer behaviors and expectations around AI, and translating findings into thoughtful design.

• Explore and prototype novel AI-driven interactions to assess their viability and usability, ensuring that user value, clarity, and control remain at the center.

• Act as a design leader and mentor, coaching designers on strategic thinking, systems-level design, and experimentation practices in AI contexts.

• Collaborate closely with the AI workstream including product, engineering, research, and data science teams to ensure that user experience is integrated into model design and deployment decisions.

• Advocate for ethical and inclusive AI design, ensuring our features align with our values around privacy, trust, and accessibility.

• Operate as a culture-builder on the EDR team—sharing work in the open, shaping design team rituals, and helping others navigate ambiguity and change in a fast-moving domain.

• Pioneer the exploration and adoption of AI design tools on the EDR team and at 1Password.

Month 1

• Dive into our team culture, tools, design process, and workflows, gaining a solid understanding of our customers, their needs, and the broader cybersecurity landscape.

• Meet with your cross-functional partners in Product and Engineering to begin exploring your problem space and understanding key priorities.

• Connect with peers across the Experience, Design, and Research (EDR) team, building relationships that will set the foundation for collaboration and influence.

• Start shaping an initial design roadmap for your area of ownership, identifying opportunities to bring clarity and direction.

Month 3

• Begin routinely executing design work from talking to customers and conducting discovery to uncovering problems and proposing thoughtful, evidence-based solutions.

• Work closely with your trifecta to refine and iterate on your roadmap, integrating customer insights, business needs, and market signals.

• Actively contribute to design team reviews, critiques, and rituals, modeling constructive feedback and helping elevate the work of your peers.

• Begin to identify strategic opportunities and gaps, influencing direction beyond your immediate projects.

Month 6+

• Develop and advocate for a strong point of view on design direction for your product area, inspiring alignment among cross-functional leaders.

• Operate as a key design leader, routinely sharing your work in visible and impactful ways.

• Offer regular mentorship and feedback to your design and cross-functional peers, helping others grow while setting a high bar for design quality and strategic thinking.

• Shape and evolve the UX vision for your area of ownership, guiding multiple designers (where applicable) and influencing product strategy at a senior level.

USA-based roles only: The annual base salary for this role is between $204,000 USD and $276,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $175,000 CAD and $237,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.