Sr. Indirect Tax Analyst

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 08/06/2025

Location: EMEA or NAMER

Hi there!

We’re looking for an experienced Sr. Indirect Tax Analyst who will be responsible for the day-to-day duties related to indirect tax, including compliance, audits, processes, and systems.

In this role, you’ll support the Global Head of Tax.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You:

• You have solid experience in indirect tax. You have your degree in accounting and 4-5+ years experience in indirect tax issues, such as US sales tax, VAT, and GST. Indirect tax experience in SaaS industry is a plus. You are very passionate about learning. You have a strong desire to grow into the tax career path within an organization where there are lots of opportunities to expand your tax knowledge and experience.

• You are willing to take on any task. Zapier is a fast-growing and nimble team. You'll be part of a tax team that has their hands in multiple aspects of the business. You're eager to take on any project that comes your way no matter how big or how small.

• Your organizational skills are top-notch. You'll be responsible for multiple projects and tasks at any given time and can keep these organized and prioritized to ensure work gets done ahead of statutory deadlines. You like to get things done.

• You have strong communication skills. You are comfortable communicating with all levels of the organization and respond quickly and accurately to questions directed to the tax team. You have great written skills to help write and update documentation that is clear, concise, and consistent with Zapier’s tone.

• You're resourceful. When you encounter a task you haven't done before, you know how to use Google, tax research tools, your network, your teammate’s knowledge, and whatever other resources available to find a good path forward.

• You have an eye for detail. You love getting into the nitty-gritty, but also have the ability to take a step back and see the bigger picture.

Things You’ll Do:

• Prepare and file VAT and GST tax returns in multiple countries

• Reconcile Vertex with our internal transaction records

• Ensure all indirect tax files are audit ready

• Assist with indirect tax audit requests

• Respond to indirect tax notices

• Collaborate with billing and customer support teams on customer tax related inquiries

• Maintain indirect tax filing calendar

• Maintain the indirect tax software

• Reconcile indirect tax general ledger accounts

• Research tax related matters and clearly communicate findings as needed

• Monitor tax legislation and impact on indirect tax positions

• Respond to Slack messages regarding tax-based questions in a timely manner

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected].

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.