Engineering Manager, Cloud

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Hi there!

We’re looking for a dynamic and experienced Engineering Manager to lead our Cloud Team. This role will be pivotal in managing Zapier’s cloud environment—including AWS account management, cloud architecture, cloud networking, infrastructure-as-code, and cost governance—ensuring they meet the high demands of our growing user base and business.

As an Engineering Manager, you will lead a team of engineers responsible for designing, scaling, securing, and optimizing our cloud platform. In this role, you will:

• Lead and mentor a team of engineers and SREs, fostering a collaborative, high-performance culture.

• Oversee AWS account management, Terraform-based infrastructure architecture and deployments, cloud architecture design, and networking design/infrastructure to ensure scalability, reliability, and security.

• Implement and maintain effective cost and capacity management strategies to optimize cloud spend and support growth.

• Partner with product teams to integrate infrastructure with Vercel deployments and other platform services.

• Collaborate with cross-functional teams to align infrastructure priorities with business objectives.

• Drive continuous improvement in engineering and operational practices—including deployment automation, monitoring, incident response, and security compliance.

• Ensure robust incident management, on-call readiness, and system reliability for all cloud-hosted services.

You’ll partner closely with engineering and security leaders, finance, and product teams to ensure our cloud infrastructure is reliable, cost-effective, and aligned with Zapier’s long-term goals.

If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• Proven experience managing engineering teams, preferably in a remote environment.

• Strong background in AWS, Terraform, and cloud architecture best practices.

• Experience with networking in cloud environments (e.g., VPC design, peering, routing, load balancing).

• Familiarity with cost and capacity planning, cloud spend optimization, and usage forecasting.

• Experience with integrating and managing Vercel or similar hosting/CDN platforms.

• Excellent leadership and communication skills, with a track record of building and leading high-performing teams.

• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.
  

Things You’ll Do

• Lead and support the Cloud Team, ensuring they have the resources, clarity, and psychological safety to thrive.

• Oversee the reliable operation, security, and optimization of our AWS environment—including account structure, Terraform deployments, networking, and service integrations.

• Manage cost and capacity planning to balance performance, scalability, and budget.

• Collaborate closely with product teams to support Vercel deployments and other critical cloud services.

• Champion best practices around reliability, performance, security, and cost-efficiency—balancing technical excellence with practical business impact.

• Help the team plan intentionally—shaping roadmaps, organizing sprints, and removing blockers to support meaningful progress.

• Offer honest, supportive feedback and performance guidance to help team members grow while maintaining high standards.

• Work alongside Staff and Senior Engineering Managers and Directors to stay aligned on priorities and deliver great outcomes.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected].

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.