Caseworker

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief seeks a caseworker to work with newly arrived refugees. The caseworker is responsible for guiding newly arrived refugees and they navigate the early stages of resettlement. This will focus on assisting them in creating stability, developing self-sufficiency plans, guiding them in enrollments, referrals to community resources and addressing other needs as they arise. 

•  Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief Modesto requirements.
• Maintain accurate, timely, and compliant case files. 
• Update and maintain client information in protected, online databases (Dynamics, Teams, etc.) 
• Conduct regular, re-occurring meetings with clients to ensure progress on goals and to provide appropriate connections to resources, including transportation assistance, childcare, and education programs.
• Achieve grant requirements and deliverables through timely, high-quality services.
• Participate in on-going training to improve service delivery and ensure compliance.
• Review and regularly present the status and progress of each case to Program Manager.
• Collaborate successfully across World Relief Modesto staff and departments, as well as with external service providers to ensure holistic case management
• Attend meetings as instructed by supervisor 
• Other duties as assigned

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Alignment with World Relief Modesto core values of serve, drive, care.
• Demonstrated success working and communicating effectively in a multi-cultural  environment. 
• Familiarity with Modesto area social service providers strongly preferred.
• Ability to speak clearly and comfortably on the phone with partners and participants,  which include people with limited English abilities and/or the use of interpreters.
• Strong command of Microsoft Office applications. 
• Proven ability to work as part of a team and support program-specific volunteers and interns 
• Proven success achieving goals and working effectively with all levels of staff in a fast paced, multi-cultural environment.
• Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Highly self-motivated and comfortable working independently towards case-specific,  department, and office-wide goals.
• Must be able to legally drive and transport clients in World Relief vehicle and personal car if needed. 
• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations.
• Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms

• 1-2 years case management experience; cross-cultural experience.
• Strong communication skills with written and spoken English.
• Bilingual preferred

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.