Senior Accessibility Analyst

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 306

Pay Range: $60,300.00 - $90,500.00

Job Description

• Leads in-depth accessibility audits and evaluations of websites, documents, videos, and other digital content.
• Reviews vendor-created content against accessibility acceptance criteria and provide actionable remediation strategies.
• Develops and implements remediation plans for third-party products and platforms.
• Provides expert-level guidance on complex accessibility issues and industry best practices.
• Ensures course documents meet accessibility standards and validate the quality of remediation performed by team members.
• Develops and documents team processes and procedures; assist in the creation and delivery of training programs for new team members.
• Mentors and reviews the work of Associate Accessibility Analysts and Accessibility Analysts.
• Prepares and communicates evaluation reports to WGU stakeholders and external vendors.
• Stays informed on updates to WCAG guidelines, assistive technologies, and emerging accessibility trends.
• Collaborates with internal colleagues and external vendors to resolve complex accessibility challenges.
• Networks with accessibility professionals to remain current with industry innovations and practices.
• Performs other related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Expertise in evaluating and remediating accessibility for Microsoft Office documents (Word, PDF, PowerPoint, Excel).
• Proficient in reading and interpreting HTML, CSS, and JavaScript, and explaining accessibility best practices clearly.
• Advanced knowledge of WCAG 2.2 AA standards and accessibility best practices
• Deep understanding of how individuals with various disabilities interact with digital environments and how to design inclusive, accessible user experiences.
• Ability to lead team projects and mentor junior team members on accessibility standards and techniques.
• Expertise in conducting accessibility-related research and staying current on WCAG guidelines, tools, and assistive technologies.
• Strong communication skills with the ability to explain technical concepts in simple, actionable terms for non-technical stakeholders.
• Demonstrated ability to work independently and collaboratively while managing multiple high-priority projects and meeting deadlines.
• Demonstrated systems-thinking approach to identifying and solving accessibility challenges and improving processes.
• Skilled at advocating for accessibility and influencing policy and practice adoption across internal and external teams.
• Effective collaboration with cross-functional teams, vendors, and leadership to drive accessibility strategy.
• Proficient in interpreting and applying technical documentation such as WCAG 2.2 AA, Section 508, and VPATs.
• Demonstrates WGU leadership principles in all professional interactions, including coaching and guiding less experienced staff.

Education          

• Bachelor’s degree in a related field (e.g., Technology, Accessibility, Human-Computer Interaction) or equivalent work experience.

Experience

• Five (5) years of professional experience in a related field (e.g., accessibility, instructional design, user experience, or web development) with a bachelor’s degree, or 3+ years of experience with a master’s degree.
• Three (3) years of experience with HTML, CSS, and JavaScript.
• Demonstrated leadership and mentoring experience in an accessibility-focused team.
• Proven experience conducting complex accessibility audits, leading remediation planning, and collaborating with vendors and internal stakeholders.
• IAAP Certified Professional in Accessibility Core Competencies (CPACC).
• DHS Trusted Tester Certification.
• Completed or in-progress toward another IAAP Certification (e.g., WAS, ADS, CPABE).

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.  Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Experience with web accessibility tools (e.g., WAVE, Axe).
• Mastery of assistive technologies and screen readers (e.g., NVDA, JAWS).
• Strong understanding of higher education environments and digital accessibility needs.
• Familiarity with the latest technology tools and trends in web accessibility.
• Experience supporting accessibility in distance education settings.
• Familiarity with VPAT creation or review.
• Experience mentoring or training others in accessibility concepts and tools.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.