Procurement Operations Manager

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Procurement Operations Manager is responsible for leading procurement functions, driving system implementation and optimization, and developing strategies, policies, and procedures to enhance efficiency, reduce costs, and ensure compliance. This role combines strategic thinking, technical expertise with procurement platforms, analytical and negotiation skills, and strong stakeholder collaboration to manage supplier relationships effectively.

Key Responsibilities

• Lead the selection, implementation, testing, and ongoing enhancement of procurement systems and tools to streamline operations and improve efficiency.
• Develop and execute comprehensive procurement strategies, policies, and procedures aligned with organizational goals.
• Collect, analyze, and report on procurement data, including spending, supplier performance, and cost savings, to identify opportunities for improvement.
• Partner with internal stakeholders across departments (Operations, Finance, Engineering) to ensure the timely availability of goods and services.
• Identify, assess, and mitigate procurement-related risks, including supply chain disruptions and compliance issues.
• Collaborate with the demand team to review forecasts and optimize inventory levels, reducing carrying costs.
• Ensure all procurement activities comply with company policies, industry regulations, and ethical sourcing standards.
• Perform other duties as assigned.

Education and Experience:

• 5+ years in purchasing, procurement, or supply chain roles; demonstrated experience with procurement system implementation.
• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or related field preferred.

Skills/Knowledge:

• Proficiency with Oracle Fusion and data analysis tools.
• Advanced Microsoft Office skills.
• Strong presentation and communication abilities to engage senior leadership.
• High emotional intelligence with ability to build trust and maintain relationships.
• Excellent analytical, problem-solving, decision-making, and strategic thinking skills.
• Knowledge of market trends, supply chain best practices, and regulatory requirements.
• Travel: Required up to 25% of the time.

Supervisory Responsibilities

• Manage a team of 3–5 team members, including daily operations, performance management, hiring, issue resolution, and mentoring.

Physical Demands

• Occasionally lift/move up to 10 pounds; regularly stand, talk, and hear while performing duties.

Language Skills

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write detailed documents and communicate clearly and persuasively in English.

Mathematical & Reasoning Skills

• Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
• Apply common sense to execute instructions, analyze complex situations, identify trends, and evaluate multiple solutions independently.

Work Environment

• Hybrid role (office and remote) with standard business hours (9:00 AM – 5:00 PM) but may vary based on business needs.
• Low-noise office environment with occasional field visits.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.