Chief of Staff

Who We Are 

At Bluehost, we’re not just building websites, we’re shaping the future of the web through content, commerce, discovery, and the power of AI. From intelligent automation to generative content and personalization at scale, we believe AI will define the next era of customer experience and business growth. 

As a trusted leader in web hosting and WordPress, our mission is to help customers of all sizes build a digital presence that drives results. Backed by private equity and powered by innovation, we are building the go-to platform for creators, entrepreneurs, and businesses to thrive online. 

With a global portfolio of brands and millions of users worldwide, we’re entering a bold new phase of transformation—driven by people, technology, and ambition.  

The Role

We’re seeking a strategic, operationally minded Chief of Staff to partner closely with the CEO and senior leadership team to drive transformation, alignment, and growth across the organization.This is a high-trust, high-impact role that sits at the center of decision-making and transformation, helping drive alignment, execution, and results across Product, GTM, Technology, Finance and Operations.

You’ll operate at the intersection of strategy, execution, and leadership — serving as a trusted advisor, integrator, and force multiplier for the GTM function. As Chief of Staff, you’ll translate vision into action, enabling scale, and ensuring the right priorities get the right attention.  You’ll also act as a connective tissue across teams — surfacing insights, resolving friction, and accelerating decision-making.

The ideal candidate is a systems thinker, proactive problem-solver, and skilled communicator who thrives in dynamic environments. You bring clarity to complexity, anticipate challenges before they arise, and know how to influence without authority.

What you’ll do & how you’ll make your mark.

Strategic Support and Advisory

• Serve as a trusted advisor to the CEO and senior leaders, helping shape priorities, drive alignment, and translate vision into actionable plans.
• Own the preparation of board decks, executive briefings, and strategic narratives — ensuring clarity, polish, and alignment with company goals.
• Research, prepare, and synthesize information for decision-making
• Partner with the CEO to ensure seamless integration across strategic, operational, and cultural priorities, connecting the dots between vision, people, and execution.

Operational Execution

• Lead the planning and execution of key strategic initiatives, ensuring progress against company goals and accountability across workstreams.
• Translate strategy into action by defining clear success metrics, tracking progress, and surfacing insights that accelerate growth and operational scale.
• Drive organizational change initiatives by ensuring alignment, communication, and adoption across teams.
• Oversee key projects and initiatives on behalf of Bluehost, ensuring timely execution and follow-through
• Actively enable the efficiency of business operations from behind the scenes
• Synthesize data, surface insights, and prepare materials that enable faster, smarter decision-making at the executive level.
• Identify and address bottlenecks, risks, and gaps in execution

Leadership Team Coordination

• Coordinate across departments to ensure strategic initiatives are well-executed, dependencies are managed, and teams stay aligned.
• Own or co-lead high-priority, cross-functional projects — from concept to execution — ensuring momentum and measurable impact.
• Prepare agendas, materials, and follow-up actions for leadership meetings, offsites, and other strategic sessions

Communications & Stakeholder Engagement

• Craft clear, compelling communications that reinforce strategy, celebrate wins, and keep teams informed and engaged.
• Help the CEO and senior leaders stay focused on what matters most by triaging requests, managing priorities, and streamlining workflows.

Who you are & what you’ll need to succeed.

• 12+ years of relevant professional experience, ideally in business leadership, management consulting, investment banking, strategic planning, or as chief of staff.
• Executive presence, with excellent written and verbal communication.
• Strong experience in PowerPoint or executive deck development, with the ability to translate data and strategy into clear, compelling stories for senior and board audiences.
• Experience supporting or working directly with C-level executives and board of directors.
• Ability to thrive in ambiguity and drive clarity and action in fast-moving environments.
• Strong analytical, organizational, and project management skills.
• Proven track record in managing complex, cross-functional initiatives.
• Experience in SMB-focused, high-growth SaaS or digital platform businesses.

Preferred

• MBA or relevant advanced degree.
• Prior experience in hosting businesses.
• Familiarity with OKRs, agile business planning, or operating models.
• Comfort working with data tools (e.g., Excel, Tableau, Power BI, Notion, Airtable)
• Experience with private equity backed organizations

Why you’ll love us. 

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.

• We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.

• We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!

• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!

#LI-SM1 #LI-Remote #Bluehost

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.