Senior Product Manager (Remote, North America)

Vivun delivers the world’s most advanced AI teammate for sales teams - one who automates the critical work required to move complex deals forward. By providing expertise and generating sales-ready outputs that help every rep engage stakeholders, build value, and drive urgency, Vivun empowers sales teams to close more deals, faster.

Position Summary

We are seeking a Senior Product Manager to lead the continuing evolution of our AI Sales Agent’s knowledge system and personality. You will evolve how the agent continuously learns and validates its understanding of prospects and customers, impacting how it can transform sales before a call, after a call, and through live (avatar and voice) interactions in partnership with human sellers.

You will work at the cutting edge of AI for sales teams, collaborating directly with our CEO, CTO, Head of Product, lead engineers, and designers to build, test, and refine Vivun’s agent.

Key Responsibilities

• Become an expert in our sales users (normally Account Executives) and their needs.

• Drive continuous discovery with users and via detailed technical analyses to de‑risk value, usability, feasibility, and viability.

• Evolve the product strategy and deliver capabilities for our agent’s knowledge system, its “brain”, evolving how it learns, retains, and applies knowledge about deals and customers.

• Take ownership of knowledge quality: Stand up golden data sets, online/offline evals, and dashboards that correlate agent quality and latency to expected usage.

• Obsess about agent adoption and impact: Iterate at an exceptional pace in order to continuously improve our product experience and impact the ROI to our customers.

• Inspire, partner with, and be a champion for your cross-functional engineering and design partners as you seek to achieve your goals together.

• Collaborate with Vivun’s GTM teams to ensure successful launches and roll-outs.

• Build long term relationships with Vivun employees, customers, and industry experts.

Desired Skills & Experience

• 4+ years in B2B software as a Product Manager, with a track record of delivering meaningful outcomes (not just features). An existing understanding of B2B/enterprise sales processes, methodologies, and common tech stack is a plus.

• Extensive hands-on experience building with GenAI and LLMs. You are a firm believer in the transformative power of this technology and have a deep understanding of LLM capabilities and limitations to set realistic product expectations; you are fluent in agent frameworks (LangGraph/LangChain), RAG/embeddings, and eval/observability.

• Shipping agentic solutions in a professional, production setting is a plus though not required.

• Ability to leverage GenAI tooling such as Cursor/Claude Code/Lovable (or similar) to prototype and strongly partner with engineering and design colleagues.

• Continuous discovery chops with artifacts to prove it, you use evidence to de‑risk decisions and shape the roadmap.

• Strong technical range. A CS background is not required but you are technical and eager to dig into the database with SQL, look through LangSmith traces, and dive into details with engineers.

• Ability to develop a strong vision for the future with the ability to balance customer feedback, technology considerations, and product sense to make well informed decisions swiftly.

• Your expert communication aligns execs, GTM, and engineering rapidly.

You Are

• A believer in Vivun’s core values: Set the Standard. Take Ownership. Stay Curious. Fast & Focused.

• High-Agency: You take initiative, explore independently, and bring forward new ideas.

• Passionate About Emerging Tech: You actively follow bleeding-edge advancements and enjoy experimenting with them.

• Fast Learner: You master unfamiliar topics in days, not months.

• Systematic Problem Solver: You combine creative exploration with methodical thinking.

• Experienced working in high growth startup environments: You have the ability to move fast, adapt, and thrive in a dynamic startup environment where you derive priorities, requirements, and goals from company context.

• Collaborative: You are ready to roll up your sleeves and create strategies that work across roles and departments to achieve company goals.

• Resilient in Ambiguity: You thrive without a playbook and can create clarity from uncertainty.

• A Clear Communicator: You effectively and positively present your informed opinions on strategy clearly to multiple teams and areas of expertise. You come with a solid rationale behind every decision you make, you understand the importance of listening as part of communication.

What You Will Have At Vivun

• Competitive salary and full health benefits

• Stock Options at a well funded, pre-IPO company on a fast growth track

• Flexible work schedules and work from anywhere at a fully remote company

• Unlimited PTO with two weeks designated as “quiet period” each year

• An experienced team who will fight beside you in the trenches to accomplish your goals