Technical Product/Project Management Intern - Summer 2026, Austin - job 1 of 2

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.  

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 

Visa’s Internship Program provides an immersive, 12-week journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. 

Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way. In addition to professional development, you’ll enjoy a variety of intern social events that foster community, connection, and fun throughout the summer. 

The experience culminates in an exciting final presentation, where you’ll showcase your project achievements, share key insights, and present your recommendations to Visa’s leaders and stakeholders. This is your chance to demonstrate your business impact, highlight your personal growth, and align your work with Visa’s vision for the future. 

Essential Functions

What you’ll do

• Map the developer journey (onboarding, CI/CD, build/test, deploy, incident review); identify bottlenecks and define “golden paths.”
• Prototype LLM‑assisted workflows (ticket triage, runbook/search, log and incident summaries, PR hints) with clear prompts, guardrails, and evaluation.
• Automate repetitive tasks and enable self‑service (templates, scripts, dashboards) that shorten inner‑loop feedback cycles.
• Ship DevEx dashboards tracking lead time for changes, deployment frequency, build stability, MTTR, and product adoption.
• Partner with product/engineering/analytics to source trustworthy data, define metrics/SLAs, and document simple metric definitions and lineage.
• Baseline current performance and demonstrate measurable impact (e.g., minutes saved per build, fewer handoffs, faster onboarding).

How you’ll work

• Rapid discovery‑to‑pilot using approved AI tools for research synthesis, prompt design, mock data, and quick UI/CLI concepts.
• Own a scoped lifecycle: from problem statement to pilot, with clear docs, dashboards, and runbooks for handoff.

Deliverables

• Current/future‑state maps with prioritized AI/automation opportunities.
• 1–2 validated AI copilots/assistants with prompts, evaluation criteria, and risks.
• 2–3 production‑quality DevEx dashboards with definitions and usage guides.
• A concise “AI‑powered DevEx playbook” for O&I.

Basic Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, Data/Analytics, Information Science, MIS, or related field, graduating December 2026 - August 2027. 

Preferred Qualifications:

• Technical foundation: basic programming (Python or JavaScript), SQL, version control (Git), APIs.
• Analytics/BI skills: experience with one or more dashboard tools (Tableau, Power BI, or Looker) and data wrangling (SQL/Sheets).
• Communication and empathy: ability to interview users, synthesize findings, and present concise recommendations.
• Analytical thinking: comfort defining problems, structuring analysis, and quantifying impact.
• Familiarity with LLMs and prompt design; exposure to frameworks or concepts for retrieval, evaluation, and or orchestration.
• Experience instrumenting metrics and building DevEx- or platform-related dashboards.
• Comfort with cloud/infrastructure basics (e.g., CI/CD, containers, monitoring) and product tools (Jira, Notion, Figma).
• Prior internship or significant project experience in product, engineering, or data analytics.

How We Work (Visa Leadership Principles):

• Customer Centricity: Start with developer needs and measure outcomes that matter to them.
• Execute with Excellence: Ship usable dashboards and well-documented prototypes that teams can adopt.
• Learn Fast: Pilot small, incorporate feedback, iterate.
• Collaborate and Communicate: Work openly with engineering, operations, and analytics; write crisp PRDs, metric definitions, and readmes. 
• Integrity and Inclusion: Build responsibly, respect data and privacy.

U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this position is $35 to $40 which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. 

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.  

Work Hours: Varies upon the needs of the department.

This is a hybrid position: Expectation of days in office will be confirmed by your hiring manager. 

Travel Requirements: This position requires travel 5-10% of the time. 

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.