Director, Risk Platform Product Management

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Director, Product Management of the Advanced Decisioning Platform will lead, inspire, and motivate a team of Product Managers to enable the development of next generation shared services for risk and identity products. This role requires significant product stakeholder and partner engagement, overseeing organizational strategic and capacity planning, product design, product delivery & implementation and product line performance management. The ideal candidate will have a deep background in payments, risk and identity, and product management with a proven record of commercializing and scaling platform products.

Essential Functions & Skills:

Platform Strategy & Vision:

• Develop and execute platform strategy to evolve Visa's Advanced Decisioning Platform as a comprehensive shared services ecosystem and sub component of a broader integrated risk platform
• Drive the product roadmap aligned with broader integrated risk platform objectives
• Enable new use cases and accelerate revenue opportunities through platform extensibility

Technical Platform Leadership:

• Manage a technical, API-driven product platform in a complex, distributed environment
• Exhibit technical fluency to communicate business requirements, features, and user stories effectively with engineering teams
• Champion platform-first architecture principles including microservices, API design, and integration patterns
• Ensure the platform enables simplified onboarding, automation, and self-service capabilities to scale efficiently
• Establish and monitor KPIs supporting product adoption, growth, and performance

AI & Data-Driven Product Management:

• Leverage AI/ML capabilities to enhance decisioning platform intelligence and automation
• Integrate generative AI tools into product development workflows for rapid prototyping and user research
• Utilize AI-powered analytics for product performance monitoring, customer insights, and predictive road mapping
• Apply responsible AI principles ensuring transparency, fairness, and explainability in decisioning outcomes
• Stay current with emerging AI technologies and assess applicability to platform evolution

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10+ years’ product management experience, preferrable in payment technology or risk and fraud management software
• Proven track record of building strong relationships and influencing across organizational boundaries in complex environments.
• Demonstrated leadership through maintaining high standards and ethical behavior in previous roles.
• Extensive experience communicating effectively, inspiring teams, and delivering executive messaging to diverse audiences.
• History of making informed decisions quickly and confidently in fast-paced settings.
• Established ability to balance business, technical, and people skills to drive successful outcomes.
• Experience fostering innovation, creativity, and personal growth within teams.
• Background in working collaboratively with diverse groups to achieve shared organizational goals.
• Demonstrated accountability for actions and commitments in prior positions.
• Deep commitment to the financial services industry and a track record of driving organizational success, ideally within Visa or similar environments.
• Proficient skills in AI prompting, creator tools such as Figma and AI driven prototyping such as Replit / Bolt

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 186,800.00 to 271,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.