Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Information Security Analyst is responsible for securing the company's systems and applications, identifying potential weaknesses, assessing risk and outlining remediation strategies. Perform ongoing monitoring and threat analysis, identify potential IT security incidents and escalate information to appropriate staff.   Assess vulnerability information from all sources (both internal and external) and promptly apply applicable mitigation techniques, conduct vulnerability analysis and assessments across the entire enterprise in support of operations and maintenance activities, and develop mitigation and remediation plans as a result of vulnerability assessment findings. Incumbent will leverage systems and network knowledge to integrate appropriate security functions into the operational environment, using innovative scripting techniques. 

Day in the Life

• Resolve customer escalations involving phishing, malware, and anomalous network or server behavior; utilize technical and customer skills to identify security problems, policy violations and high-risk threats; use independent judgment to resolve issues in a timely manner before escalation is needed 

• Monitoring and investigating suspicious activity

• Maintain security awareness related to information security among the workforce members  

• Arrange and administer security measures to restrict unauthorized use of data systems and databases  

• Monitor and maintain the Information Security ticket queue  

• Maintain and administer the corporate security tools, including: Endpoint Malware Detection, Email SPAM Gateways, Data Loss Prevention (DLP), Internet Proxy, Network Malware Gateways,  IPS/IDS  plunk 

• Monitor, configure and upgrade the necessary controls and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure or destruction; monitor systems and security tools for security alerts and escalate as needed  

• Update existing departmental documentation and create documentation for new processes  

• Assist with other departmental initiatives such as performing discovery on new technology and leveraging scripting languages to automate manual processes; develop and implement ideas and/or suggestions for current process improvement    

• Participate in risk assessments and risk management planning related to the information security features of systems, networks, and related administrative activities  

• Participate in the review and monitoring of assessments, plans, implementations, operations, and usage related to information security throughout the organization  

• Participate in disaster recovery, contingency planning, and testing for information systems in the organization  

• Coordinate any security investigations and execute preventive measures  

• Work in a team environment ensuring that departmental SLAs and other time and quality commitment KPIs are met at all times  

• Ability to understand and interpret technical concepts and procedures; general understanding of platform/application-specific technology, such as intrusion detection, firewalls, host-hardening, vulnerability management, encryption, patch management and shell / web scripting

• On-call for one week at a time every two months

• Perform other duties as assigned 

Qualifications

• Associates degree in Computer Science related discipline, or equivalent combination of education and experience in information technology required. 

• Information technology or security certification (CISSP, SSCP, Security+) preferred.

• Two (2) years’ experience supporting IT applications required. 

• Two (2) years direct hands-on experience with administering Unix/Linux or Windows systems, and One (1) year working with IT security systems and/or tools required. 

• Experience with Rapid 7 IDR

• Experience with Bitlocker or similar encryption tools

• Experience with Proofpoint or similar tools for email security

• Working knowledge of anti[malware tools such as Fidelis (or similar)

• Experience in for performing 1st level analysis and interpretation of information from SOC systems, incident identification/analysis, escalation procedures, and reduction of false-positives  

• Demonstrated experience consistent with ISO 27001, ITIL and other controls that are applicable to network security monitoring/analysis, event escalation, cyber threat analysis, and vulnerability analysis  

• Ability to travel as needed to successfully perform position responsibilities; ability to serve on-call on a 24-hour basis  

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About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.