Integration Specialist

Vatica + Cozeva: Shaping the Future of Value-Based Care  

Vatica Health’s merger with Cozeva brings together two industry leaders each recognized as Best in KLAS in their respective domains to transform how payers and providers collaborate to improve outcomes. This unique combination of people, process, and technology unites Vatica’s #1-rated risk adjustment platform with Cozeva’s #1-rated quality and population health platform, creating the most comprehensive point-of-care solution for advancing value-based care.  

Together, Vatica + Cozeva empower providers with an integrated suite of capabilities including advanced analytics, payer interoperability, and clinical services to optimize both patient and financial outcomes.  

For our current and future employees, this merger represents an exciting opportunity to be part of something bigger:  

• A broader mission to improve healthcare quality and equity.  

• A deeper platform of technology, data, and clinical insight.  

• Greater potential for personal and professional growth within a fast-growing, category-defining organization.  

Join us and be part of Cozeva, a Vatica Health company as we build the future of value-based care: better for providers, payers, and patients alike. 

We are seeking a highly motivated Integration Specialist to support our EHR integration operations.  This role involves collaborating with cross-functional teams and communicating directly with customers to lead successful implementations and support customers in using our EHR integration products. As an Integration Specialist, you’ll play a key role in connecting our platform with EHR systems to drive provider engagement and improve patient outcomes. 

Responsibilities: 

• Lead implementation and support of HL7/FHIR/proprietary EHR integrations for medical practices including configuring integration details, managing credentials, setting up test data, conducting testing, and troubleshooting issues 

• Interface directly with customers to coordinate timelines, assist with integration setup tasks, and advising on best practices to ensure integrations go live on time and remain operational 

• Facilitate go-live testing – execute test plans, complete data mapping, conduct user acceptance testing (UAT) to ensure data completeness and accuracy, and coordinate end-user testing with customers 

• Troubleshoot issues using runbook documentation and API logs 

• Monitor integration health by establishing monitoring metrics and practices, responding to customer-reported issues, coordinating with internal teams for escalation and resolution of complex issues, and proactively identifying opportunities to improve reliability and stability 

• Maintain internal and external documentation of data mapping specs, workflows, runbooks, user guides, and support procedures 

• Associate’s or Bachelor’s degree in health information systems, information technology, or related field 

• At least 2 years of experience in healthcare technology, integration management, technical implementation, technical support or operations, or related field 

• Experience with EHR integrations (e.g., Epic, Cerner, Athenahealth, or others) strongly preferred 

• Excellent communication and collaboration skills – you're comfortable with technical and non-technical stakeholders alike, and you can work directly with customers 

• Excellent problem solving and troubleshooting skills – you’re comfortable using runbooks and logs to trace issues before escalating 

• Proficiency in APIs (RESTful, SOAP) and technical languages like JSON, XML, and/or SQL 

• Basic understanding of healthcare data standards (HL7 v2, FHIR, CDA, X12, etc.) 

• Basic understanding of HIPAA, data privacy, and healthcare compliance standards 

• Ability to work independently and as part of a team in a fast-paced, dynamic environment 

• Ability to manage multiple tasks and priorities in a fast-paced environment 

• Must be fully proficient in Google G Suite or MS Office (Word, PowerPoint, Excel, etc.) 

Competencies: 

Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy 

• Builds trust by following through on commitments and leading with integrity and authenticity.  

• Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.  

• Understands and responds to the emotions and behaviors of others.  

• Leverages emotional intelligence to influence positive results. 

Balances Stakeholders & Manages Conflict 

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.  

• Highly prepared and knowledgeable about expectations.  

• Delivers fair and flexible response to stakeholder needs.  

• Handling conflict situations to resolve effectively and professionally.  

• Applies fair decision-making to balance competing interests mediating any points of abrasion. 

Drives Results, Vision, and Purpose 

• Ensure daily tasks lead to impactful results that align with Vatica priorities.  

• Results-driven champion for Vatica.  

• Adjusts plans as needed to ensure effectiveness.  

• Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance 

Manages Ambiguity & Complexity 

• Works through situations where factors of direction are not certain.  

• Comfortable working through change and can act on decisions without the total picture.  

• Researches the root cause of problems and collaborates with multiple sources to solve them. 

Situational Adaptability & Flexibility 

• Adapts approach in real time to respond to different situations.  

• Thinks quickly and readily adapts behavior in the moment.  

• High level of versatility. 

Strategic Mindset 

• Considering future possibilities or roadblocks and creating strategies to drive results.  

• Anticipates future trends and implications of decision making. 

WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
• 401k plans– we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $65,000 to $85,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.