Information Security Analyst Senior– Customer Identity Access Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA's Technology Risk Management team seeks a highly skilled Risk and Compliance Advisor Senior– Customer Identity Access Management to play a meaningful role in safeguarding our organization. This exciting opportunity requires a meticulous professional with a strong background in one or more of the following areas: Customer Identity and Access Management (CIAM), fraud prevention, and/or Information Security risk management. The ideal candidate will possess in-depth understanding of authentication methods, customer lifecycle management, fraud prevention, identity verification processes, and access compliance regulations. Additionally, we are searching for someone with strong knowledge of security technologies to include cryptography, authentication, authorization, and controls. This role offers a chance to create a significant impact in ensuring the security and compliance of our organization. Join us and be a part of our mission to safeguard our information assets.

 We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:

• Partners and provides guidance to team members in the business to identify, assess, aggregate and document risks and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
• Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
• Implements assigned risk and compliance activities assigned in accordance with enterprise policies and procedures.
• Maintains and expands knowledge of the driven/regulatory landscape and the company's key challenges.
• Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.
• Improves and supplies to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies experience to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a catalyst in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.

What you have:

• Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years experience in risk, compliance, legal or audit within the financial services or insurance industry or technical fields directly related to the role.
• Risk and compliance management experience working in a complex institution and/or highly matrixed environment.
• In-depth knowledge of compliance laws, regulations, and regulatory expectations.
• Ability to apply regulatory risk and compliance knowledge o to consult and provide insights to business partners and peers.
• Experience in conflict resolution management and ability to challenge at all levels of management and influence business outcomes.
• Ability to work with internal and external partners in a highly collaborative environment.
• Proven critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include the ability to make data-driven decisions.
• Proactively identifies potential concerns and resolves issues.
• Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

• Experience evaluating/monitoring Information Security risk and compliance for Customer Identity and Access Management (CIAM), fraud prevention, and/or program governance
• Experience producing compliance and risk management reporting and trending to various partners
• Attention to detail, timeliness, communication and ability to interact with all levels.
• Risk and Compliance industry certification or designations (CISSP, CRISC, CIAM, CIMP, CISA, CFE, or CAFS).
• Understanding of NIST 800-53, NIST 800-63, SOC2, GDPR, etc.

Compensation range: The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.