Pros
Upshop has a wonderful customer base to work with on implementing Upshop suite. The Professional Service team worked well together to deliver the best customer journey possible.Cons
Lots of employee turnover. Constant process changes making it difficult for employees to focus on job tasks. Continues bug fixes impacting customer business operations and customer journey experience.Lead and grow engineering teams at Upshop to deliver scalable, customer-focused retail SaaS solutions while providing technical direction and people leadership.