Senior Product Designer (Contract-to-Hire)

TXI is looking for a Senior Product Designer who grounds innovation in humanity.

Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they’re not trying to solve real user needs. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. 

This role will commence as a 6-month contract with the intention of converting to a full-time position, contingent upon mutual fit.

Don’t hesitate to apply if you don’t meet 100% of the criteria. We value strong product designers with leadership experience, especially in research and discovery, and encourage all interested candidates to apply.

• We’re seeking a designer with:
• Deep experience in product design and research, including leading discovery and usability testing.
• A track record of collaborating with and mentoring other designers.
• Comfort balancing beautiful design with practical, user-validated outcomes.
• Curiosity, flexibility, and an earnest approach to solving problems through research, strategy, and technology.

• Strategic Leadership
• Lead design work on complex, ambiguous projects and ensure quality across initiatives.
• Define roadmaps and goals in collaboration with cross-functional teams.
• Balance big-picture strategy with thoughtful attention to detail.
• Represent TXI through tailored communication with clients, peers, and the broader community.

• Consulting & Collaboration
• Adapt your consulting approach to meet project, team, and client needs.
• Navigate both straightforward and politically nuanced engagements with confidence.
• Help clients build empathy and make informed decisions through research, workshops, and usability testing.

• Design Craft
• Apply a well-rounded practice in research, facilitation, and prototyping across a range of fidelity.
• Produce intentional, expressive, and precise product and UI designs.
• Leverage strong interaction design principles in wireframing and prototyping.
• Bring expertise in visual design and brand systems (typography, color, design systems).
• Work quickly and tangibly, creating artifacts that accelerate decision-making.

• Mentorship & Growth
• Mentor designers at multiple levels, focusing on skill growth and career development.
• Provide coaching and feedback to raise the overall quality of design at TXI.

• Tools & Practicalities
• Proficiency with industry-standard tools, especially Figma.

Contract-to-Hire Path

This position begins as a 6-month contract. At the end of that period, we’ll review performance, cultural alignment, and project needs with the goal of converting the role into a full-time position. Our Head of Design may initiate conversion discussions earlier based on exceptional performance and evolving business or project needs. During the contract phase, you’ll have the opportunity to:

- Fully onboard with our design practice and integrated delivery process.

- Lead projects and demonstrate your consulting and design leadership.

- Build relationships across TXI and with clients.

- Receive feedback and coaching to support your potential transition to full-time.

If conversion occurs, you will be eligible for TXI’s full-time salary range ($120,000–$140,000) and benefits (Variable Pay based on company performance, ESOP shares, parental leave, learning budget, healthcare, vacation leave, and more).

Who We Are

We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter.

Learn more about TXI (video)

Some reasons why you might like working with us

We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 

1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach).

2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need positive, inclusive environments with as much diversity in the room as possible. Learn more about our DEIB learnings, roadmap, and history: https://txidigital.com/deib.  

3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across Industry 4.0, manufacturing, logistics, biopharma, and more; and build powerful data products including web apps, mobile apps, chatbots, IoT solutions, and cloud infrastructure.  

4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Strategy, delivery management, design, and engineering regularly collaborate.

5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created our Career Pathways to equitably promote each person's path at TXI. 

6. We value transparency and open discussion. As an employee-owner, you will have a front-line view of the company's performance, risks and issues, finances, and budgets. 

7. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below.

What We Make

For over two decades, we've partnered with clients across industries to research, design, and develop custom web and mobile applications that make a meaningful impact. Some examples of that impact include: 

1. Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation  

2. Developing responsive applications for a major logistics company to amplify productivity and decrease maintenance time 

3. Transformed a manufacturer from a company known for data loggers to an international leader in tech-powered environmental monitoring solutions through proactive, data-powered IT products

4. Empowering nonprofits with real-time insight into progress and potential for donor impact through transformative fundraising software 

5. Designing a digital experience that is driven by evidence-based treatment and therapy plans to support LGBTQ+ youths who face societal and personal biases due to their orientation  

6. Driving accountability and motivation for patients recovering from spinal surgery through an integrated mobile app and a wearable device on the patient’s lower back

7. Creating a new mobile app to inspire employees to love where they work by delivering meaningful savings and recognition in their workplace, while also amplifying merchant partner reach across the U.S.

But the work is just one part of what makes TXI a rewarding place to be. We support each other’s interests—whether it’s volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it and teach it to the rest of us. Our company town halls and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.

What We Offer

Should you convert to a full-time employee, you will be eligible for the following benefits, which are intended to take care of you (and the people you care about):

- Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit

- Quality health insurance and medical travel benefit

- Generous paid time off

- Paid parental leave policy (equal for all TXI parents)

- 12 weeks of paid FMLA leave for qualifying events, ensuring you can prioritize important life moments

- 401k plan, including employer matching

- Remote-first working environment with minimal onsite client work

- Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office

- Benefits for professional development, home office improvements, and renewable energy switching

Location

We have a remote environment at TXI (with distributed team members in the US, Canada, South America, and Europe who work from home). For this role, we have a strong preference for candidates based in the Chicago area. We communicate and collaborate effectively in a remote environment using tools like Google Workspace, Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience.

While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, having some core hours that overlap with our clients and your fellow team members is important. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. 

We take equality seriously

TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.